OpenText Workflow SME

Job Description

Job Description

Description:

OpenText Workflow SME

Job Summary

B&A is seeking a highly experienced OpenText Workflow Subject Matter Expert (SME) to lead the implementation, configuration, and optimization of enterprise content management (ECM) workflows within complex and secure Health IT environments. This role requires a deep understanding of OpenText Content Suite , AppWorks , and Archive Center , as well as enterprise-grade process automation, SOA-based architectures, and healthcare interoperability standards. The successful candidate will play a critical role in ensuring that automated workflow solutions align with business, technical, and security requirements across the enterprise.

Responsibilities

• Lead the design, configuration, and implementation of automated workflows using OpenText ECM platforms, including Content Suite , AppWorks , and Archive Center .
• Collaborate with business analysts, developers, and system architects to translate functional and business requirements into technical workflow designs.
• Develop secure and scalable workflow solutions that support Health IT objectives and federal compliance standards.
• Configure, customize, and optimize workflows in OpenText systems to support document lifecycle management, business process automation, and auditability.
• Implement and support SOA-based integration patterns, including development of web services and APIs for system interoperability.
• Apply industry standards for healthcare integration, including IHE profiles such as Cross-Community Access (XCA) and Cross-Enterprise Document Sharing (XDS) .
• Conduct peer reviews, lead workflow testing and validation, and document configurations and design decisions.
• Provide subject matter expertise for ECM governance, workflow best practices, and process improvement initiatives.

Education and Experience

• Bachelor’s degree in Computer Science or related field; Master’s degree preferred.
• 10+ years of technical experience related to Health IT and secure enterprise content management systems.

Required Skills

• CompTIA Security+ certification (required).
• OpenText certification in Content Server or AppWorks (required).
• 5+ years of hands-on experience with Content Management Systems (CMS) and Business Process Management (BPM) platforms.
• Experience implementing large-scale ECM solutions using OpenText products, including Content Suite, AppWorks, and Archive Center.
• Experience with SOA-based architectures, including web service development and system integration.

Desired Skills

• Knowledge and hands-on experience with IHE interoperability standards , including XCA and XDS (highly desired).
• Familiarity with federal cybersecurity frameworks (e.g., NIST 800-53 , RMF ).
• Experience with agile methodologies and DevSecOps toolchains (e.g. Jira, Jenkins, Git).
• Experience with HL7, FHIR, and other healthcare data exchange protocols.
• Previous experience in Department of Defense (DoD) health IT environments (e.g., DHA, AHLTA, MHS GENESIS).
• Strong analytical and problem-solving skills with the ability to work independently and collaboratively.
• Excellent communication skills, with the ability to explain technical solutions to both technical and non-technical stakeholders.
• Effective at prioritizing and executing tasks in a fast-paced environment.
• Strong attention to detail and documentation practices.

Security Clearance

• Eligible to obtain a Public Trust Clearance.

More About B&A:

Notable Clients
B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as two tiers of dental coverage, vision, life & AD&D, disability, accident, hospital indemnity, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A’s 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

• The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
• A formal mentorship program
• Job shadowing and cross training opportunities
• Brand Ambassador program
• Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
• Monthly teambuilding events
• B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB &A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB &A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A’s offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

EEO is the Law

B&A participates in e-Verify. We provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee’s I-9 Form to confirm work authorization.