Senior E‑commerce Customer Advocate
The New York Times Company
The New York Times Company is seeking two experienced Senior Temporary Customer Service Agents for the Wirecutter Store in New York. You will handle email and chat inquiries, process returns, and coordinate with supply partners to ensure rapid resolutions during peak season. You will work with the Ecommerce Operations Director and Customer Experience Manager, using Shopify, Gorgias, and Loop Returns to deliver fast, accurate support while upholding journalistic independence values. #J-18808-Ljbffr The New York Times Company
Vacancy posted 3 days ago
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