HFC Training Supervisor

Meet Hub International

Hi, we're HUB. We are proud to be ranked among the world's largest insurance brokerages, advising businesses and individuals on how to prepare for the unexpected. At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our clients and organization.

Meet The Training Team & Hub's HFC

The HFC Training Team is the first point of connection for new team members and sets the foundation for a positive, engaging employee experience. The team designs and delivers onboarding and department-specific training, ensuring individuals are equipped with the right tools and skills to succeed within the HFC Hub Financial Center, HUB's shared services center supporting insurance accounting across the organization.

Role Overview

The HFC Training Supervisor is a people-focused leader who drives the effectiveness, quality, and impact of the HFC training function. This role leads a team of Trainers and Coordinators, shapes the employee learning experience, and uses data to continuously improve training outcomes. This leader is passionate about developing people, creating engaging learning experiences, and using metrics to guide decisions. They balance creativity and structure, ensuring training programs are both inspiring and measurable.

What You'll Do

• Lead, coach, and develop a team of Trainers and Coordinators, fostering a culture of accountability, collaboration, and continuous improvement.

• Own the end-to-end training experience, including onboarding, departmental training, refresher programs, and material updates.

• Design and refine training programs that improve learner engagement, performance, and time-to-productivity.

• Partner closely with HFC leaders and cross-functional teams to ensure training aligns with business goals.

• Use dashboards and performance metrics to evaluate training effectiveness and identify opportunities for improvement.

• Conduct performance evaluations and implement development plans for direct reports.

• Ensure training content remains current, relevant, and impactful across departments.

• Contribute to process improvements that enhance efficiency while maintaining accuracy and quality.

What Success Looks Like

• Trainers are confident, engaged, and growing under your leadership.

• New hires feel supported, prepared, and connected from day one.

• Training effectiveness is measurable and continuously improving.

• Leaders trust training as a strategic partner, not just a support function.

What You Bring

• At least 3 years of experience leading people, including performance management and development.

• A genuine passion for coaching, mentoring, and creating meaningful learning experiences.

• Experience developing or overseeing training programs that drive measurable results.

• Comfort using metrics, dashboards, and LMS platforms to guide decisions.

• Strong communication and relationship-building skills across levels.

• The ability to balance strategy, execution, and adaptability in a fast-moving environment.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $70,000 - $76,960 and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages: health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.

Disclaimer: "By applying to this job and providing your mobile number, you are agreeing to receive an initial text from HUB International which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies."

Department Accounting & Finance

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: High school or equivalent

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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