Concierge/Front Desk

Job Description

Job Description

Position Summary

As Concierge, you are the first point of contact for all residents and visitors. You are expected to provide professional, courteous service while maintaining a safe, secure, and welcoming environment at all times. 

Primary/Essential Responsibilities and Duties:

Greet all residents, guests, and visitors in a friendly and professional manner.

·         Maintain front desk coverage at all times unless properly relieved.

·         Answer phones and respond to inquiries promptly and professionally.

Adminstrative tasks as assigned.

·         Receive and distribute packages accurately.

·         Communicate effectively with management, staff, and residents.

·         Report any safety concerns, maintenance issues, or incidents immediately.

·         Keep the front desk and lobby clean, organized, and presentable.

Required Skills and Qualifications

·         High school diploma or equivalent 

·         Previous experience in customer service, concierge, or front desk roles preferred

·         Strong communication and interpersonal skills

·         Ability to handle multiple tasks and remain calm under pressure

·         Professional appearance and demeanor at all times

·         Ability to work flexible schedules, including evenings, weekends, and holidays if required

Following Shifts Available:

1) Monday thru Friday 3:30pm to 6:30pm

2) Weekend: Saturday & Sunday 9am to 3pm

Or any combination of days