Relationship Banker - Los Angeles South Market - Bilingual Spanish Required

Job Overview This position engages clients in the lobby to educate and assist with transactions through self‑service resources such as mobile banking, online banking, or ATM. The role includes accurately and efficiently processing cash transactions and conducting deep conversations with clients to understand their financial and life priorities and connect them with appropriate solutions. Responsibilities Execute the bank’s risk culture and pursue operational excellence. Build relationships with clients to meet financial needs. Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. Grow business knowledge and network by partnering with experts in small business, lending, and investments. Manage financial center traffic, appointments, and outbound calls effectively. Drive the client experience. Manage cash responsibilities. Required Qualifications Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results, acting in the best interest of the client. Collaborates effectively and builds strong relationships. Displays passion, commitment, and drive to deliver an experience that improves clients’ financial lives. Confident in identifying solutions for new and existing clients based on their needs. Communicates effectively and confidently and is comfortable engaging all clients. Has the ability to learn and adapt to new information and technology platforms. Confident in educating clients on how to conduct simple banking transactions through self‑service technologies (e.g., ATM, online banking, mobile banking). Applies strong critical thinking and problem‑solving skills to meet clients’ needs. Follows established processes and guidelines to act in the best interest of clients and the bank. Efficiently manages time and capacity. Focuses on results while acting in the best interest of the client. Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance. Desired Qualifications Experience in financial services and knowledge of industry products and solutions. One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals. Six months of cash‑handling experience. Bachelor’s degree or business‑relevant associate’s degree (e.g., business management, business administration, finance). Skills Adaptability Business Acumen Customer and Client Focus Oral Communications Problem Solving Account Management Client Experience Branding Client Management Client Solutions Advisory Relationship Building Business Development Pipeline Management Prospecting Referral Identification Referral Management Shift and Hours Shift: 1st shift (United States of America) Hours per week: 40 Locations US – CA – Huntington Park – 5931 Pacific Blvd – SLAUSON‑PACIFIC BC (CA9140) US – CA – Los Angeles – 10340 S Central Ave – WATTS BC (CA9166) US – CA – Lynwood – 3505 E Imperial Hwy – LYNWOOD BC (CA7121) US – CA – South Gate – 4400 Tweedy Blvd – SOUTH GATE BC (CA9153) Pay and Benefits Pay range: $25.00 – $27.88 per hour (base only, no incentive eligibility). Benefits: Eligible for industry‑leading benefits, paid time off, and resources to support physical, emotional, and financial wellness. FDIC and Loan Originators regulations restrict or prohibit the hiring of individuals with certain specified criminal history for this position. #J-18808-Ljbffr Bank of America