Director of Construction

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company car

Dental insurance

Health insurance

Paid time off

Vision insurance

Drive Construction Excellence

We are seeking an experienced Director of Construction to lead the overall performance of our construction department in Corpus Christi. This position provides leadership, direction, and accountability to the Project Managers and other construction team members responsible for executing individual projects. The Director of Construction will not directly manage an assigned portfolio of projects. Instead, this leader will ensure the Project Managers consistently deliver profitable, high-quality projects while meeting customer expectations, company standards, and departmental goals.

Key Responsibilities

Department Leadership

Lead the daily operations and overall performance of the construction department

Manage, coach, and develop Project Managers and other construction team members

Establish clear expectations and hold employees accountable for performance

Ensure Project Managers follow company processes and consistently execute their responsibilities

Monitor individual and departmental KPIs and address performance concerns promptly

Conduct regular project, production, and financial review meetings with Project Managers

Evaluate department capacity, staffing, subcontractor availability, and resource needs

Partner with the General Manager to establish departmental goals and execute business priorities

Build a culture centered on accountability, teamwork, customer service, and continuous improvement

Financial and Operational Performance

Take ownership of the construction department’s revenue, gross profit, production, and operational results

Monitor project financials and department performance through regular reporting and review

Hold Project Managers accountable for maintaining project budgets, schedules, documentation, and profitability

Review estimates, supplements, change orders, and project financials as needed to ensure accuracy and protect margins

Identify underperforming or at risk projects and work with the responsible Project Manager to establish a corrective action plan

Identify opportunities to improve workflow, efficiency, quality, and financial performance

Ensure the department has the staffing, subcontractors, and resources needed to support production goals

Project Management Oversight

Provide oversight and direction to Project Managers throughout the construction lifecycle

Ensure Project Managers accurately estimate, scope, schedule, and budget each project

Confirm that Project Managers secure signed contracts, required deposits, and customer approvals before work begins

Ensure permits are obtained and projects comply with applicable building codes and local requirements

Monitor project progress, anticipated completion dates, costs, and customer satisfaction

Ensure Project Managers maintain complete and accurate project documentation

Review escalated project concerns and guide Project Managers in developing appropriate solutions

Conduct project reviews, site visits, and walkthroughs as needed to evaluate progress, quality, or performance

Ensure completed work meets approved plans, specifications, scopes of work, and company quality standards

Subcontractor and Resource Oversight

Oversee the department’s subcontractor and vendor network

Ensure Project Managers properly identify, evaluate, and manage qualified subcontractors

Establish expectations for subcontractor pricing, quality, timeliness, professionalism, safety, and documentation

Monitor subcontractor performance and address recurring concerns

Support negotiations involving pricing, terms, capacity, or performance issues

Maintain adequate subcontractor coverage to support current and anticipated production needs

Customer Experience and Quality

Establish and maintain customer service expectations for the construction department

Hold Project Managers accountable for providing clear and consistent customer communication

Support Project Managers with escalated customer concerns when leadership involvement is appropriate

Ensure warranty claims are assigned, tracked, and resolved promptly

Monitor project quality and implement improvements when recurring issues are identified

Promote a customer experience that supports referrals, repeat business, and the company’s reputation

Qualifications

At least five years of construction management or construction operations experience preferred

Previous experience leading Project Managers and overseeing a construction department, division, or similar operation

Restoration, reconstruction, insurance repair, or disaster recovery experience is strongly preferred

Demonstrated experience managing employees, department financials, subcontractor relationships, and operational performance

Strong understanding of estimating, scoping, supplements, change orders, contracts, permitting, scheduling, and construction project execution

Proven ability to lead teams, improve performance, and protect project profitability

Strong leadership, communication, negotiation, and problem-solving skills

Ability to evaluate multiple projects and competing priorities from a departmental perspective

Comfortable reviewing financial reports, project performance, and departmental KPIs

The salary listed is dependent upon experience. The compensation structure for this position consists of a base salary along with a bonus.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.