Store Manager

Company Overview Bridgestone Retail Operations (BSRO) operates more than 2,200 company‑owned stores across North America, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With over 22,000 teammates and $4.5billion in tire and auto service sales, BSRO is a place to build a career. Position Summary As an exempt leadership role, Store Manager is responsible for maintaining a flexible, 40+ hour schedule that supports the business needs. Typical workweek includes weekends and may require additional hours based on staffing, customer demand, store performance, and overall business needs. Pay Range: $55,170.00 – $93,780.00. Responsibilities Customer service and support customer satisfaction & loyalty. Drive store sales and promotions. Understand alternative tire sourcing and competitors. Track and meet payroll, budgets, and store goals. Keep records and relevant financial information current. Manage, schedule, and assign staff according to skill level. Attend paid training to stay up‑to‑date with new developments in the automotive service industry. Follow up with customers to obtain feedback and ensure satisfaction. Other duties as assigned. Minimum Qualifications High School Diploma or equivalent. Demonstrated success in retail sales management. Problem‑solving skills related to customer complaints. Aptitude to manage inventory, order scheduling, and merchandising displays. Ability to assist customers for personal sales as well as complaints to ensure retention and loyalty. Exceptional teammate and customer communication skills. Negotiation and conflict resolution skills. Valid automobile driver’s license at all times; ability to drive customer and company vehicles. Preferred Qualifications 2‑year college degree or equivalent. Benefits Medical, Dental, and Vision – Starting day 1. Paid vacation and holidays. On‑the‑job training and company‑funded ASE certifications. Flexible work schedule. 401(k) match. On‑demand pay (daily pay) program available. Employment Statement Bridgestone is an Equal Employment Opportunity employer. We consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state or local law. #J-18808-Ljbffr