Team Member - Missouri Valley

Job Description

Job Description

Job Title: Team Member

Reports To: Store Manager

Position Overview:

The Team Member provides professional and courteous service to team members and guests to ensure guest satisfaction.

Key Responsibilities:

Store Operations:

• Operate Point-of-Sale system to process guest transactions
• Complete daily/shift tasks as directed, following company protocol.
• Ensure that the store is clean, organized, and well-stocked.

Customer Service:

• Provide excellent customer service.
• Greet guests and ensure they are promptly served.
• Take guest orders by phone or in person.

Inventory and Stock Management:

• Responsible for shift recovery, stocking products and providing the next shift with adequate supplies.

Compliance and Safety:

• Ensure compliance with all company policies, health and safety regulations, and local laws.
• Implement and uphold store security protocols to minimize theft or loss.
• Monitor and enforce safety standards, ensuring that all employees follow OSHA guidelines.
• Ensure proper handling of cash, registers, and transactions in compliance with company procedures.

Store Maintenance:

• Maintain the appearance of the store by ensuring proper cleanliness/sanitization of service and kitchen areas.
• Ensure that the store meets company standards for presentation and safety.
• Perform other related duties as assigned.

Skills and Qualifications:

• No minimum education or experience required.
• The job requires the ability to communicate clearly, orally and in writing; the ability to hear and understand speech and other sounds; and the ability to use eyesight to complete tasks.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Demonstrate a positive attitude, desire to help people, and ability to cooperate and function as part of a team.

Physical Requirements and Working Conditions:

• Ability to frequently stand/walk for long periods, lift and carry up to 30 lbs., and perform tasks that involve bending and reaching.
• Ability to occasionally, lift and carry up to 50 lbs., push/pull (carts, dollies, sweeping/mopping), bend/stoop/crouch, reach above shoulder level, climb on ladders/stools to reach high shelves/surfaces.
• Work is performed in a store setting with fluctuation temperatures (kitchen, cooler, freezer, indoors, outdoors) and near other team members and guests.

This role is essential for maintaining the store’s performance, providing high-quality service, and supporting overall operational success. This Job Description is not intended to be a comprehensive list of the required duties and tasks; duties and responsibilities of this position may change. Taylor’s provides reasonable accommodation necessary for qualified individuals to per essential job functions.