Program Director

Job Description

Job Description

Summary

Position is responsible for the complete operations of the program. As Director, this position may at times perform the core functions of a Counselor when needed. Functions may include but are not limited to screening, intake, assessment, orientation, counseling (individual, group, family), treatment planning, and documentation.

Essential Duties and Responsibilities

1. Role model appropriate healthy and ethical behaviors in all interactions, including HIPAA and Confidentiality standards.

2. Implement policy, systems, and programs which meet the treatment needs of the program participants and their families.

3. Maintain census to meet contractual and financial program requirements, including full utilization of service units as stipulated in County contracts and Agency budget.

4. Direct all areas of treatment and delivery of program services.

5. Document the services provided according to standards set by the Agency and applicable County, State, and Federal regulations. Documentation should be clear, concise, and completed in a timely manner.

6. Ensure that the program adheres to all State and County contractual requirements, regulations, policies, and guidelines for treatment services.

7. Familiarity with and a demonstrated willingness to consistently initiate activities and facilitate discussion on Agency Core Beliefs, Agency standards and practices; cultural awareness, ethical practices, and evidence-based practices.

8. Familiarity and adherence to all regulatory expectations and ethical standards and Agency policies and procedures, including the Agency’s Core Beliefs.

9. Maintain constructive relationships with family members, community members and organizations, human services agencies, and other professionals including State and County personnel.

10. Directly supervise staff including: screening employment candidates; conducting employment interviews; hiring and training of employees; planning, assigning and directing workflow and related processes; consistent appraisal of staff performance; acknowledging/discipling employees; use of progressive discipline as appropriate; application of conflict resolution; and addressing complaints and resolving problems – all in accordance with Agency policies and applicable regulations.

11. Monitor status and uphold standards related to individual staff registration, credential, and licensure to ensure direct service staff is current and in good standing with recognized accrediting bodies.

12. Provide staff training, role modeling (leadership by example), redirection, and reinforcement in all areas of staff conduct, professionalism, professional development, job related tasks, and overall adherence to Agency policies and procedures.

13. Ensure the appropriate response to (and reporting of) incidents and all activities that contribute to the safe/unsafe and ethical/unethical achievement of program and Agency objectives, while quality care and service are provided.

14. Remain proactive and responsive to maintenance issues and facility needs.

15. Participate in and provide program level leadership related to Agency Quality Assurance initiatives including internal monitoring, management reports, quality improvement projects, and outcome reports.

16. Participate in the development and adherence to the program’s annual budget. Assist staff with managing workload and understanding expected production targets and goals. Remain flexible, informed, and responsive to revenue targets and shifting areas of focus.

17. Participate in networking and community outreach activities on behalf of the Agency.

18. Answer the phone as needed and fill out referral and screening forms, as applicable, fully and correctly.

19. Attend program staff meetings as required, agency meetings as mandated, and on-site and off-site trainings as directed.

20. Assist in ensuring a safe and alcohol/drug-free environment.

21. Perform all other duties as assigned.

If SUD certified - Minimum Credential, Education, and Experience

1. Current SUD Counselor certification with a State approved certification agency.

2. Must maintain 40 continuing education units during each certification period.

3. High School diploma or GED.

4. Five years’ experience in the behavioral health field.

If behavioral health pre-licensed - Minimum Credential, Education, and Experience

1. Current registration with the California Board of Behavioral Science Examiners (BBS) as an AMFT, ACSW, or APCC.

2. Must remain license eligible and maintain current registration per BBS regulations.

3. Must maintain 36 continuing education units during each registration renewal period.

4. Must take the BBS Law & Ethics exam within the first year of the registration renewal period.

5. Must receive clinical supervision hours by a BBS qualified licensed individual.

6. Master’s Degree in a behavioral health field.

7. Two years’ experience in a behavioral health field.

If behavioral health licensed - Minimum Credential, Education, and Experience

1. Current license with the California Board of Behavioral Science Examiners (BBS) as an LMFT, LCSW, or LPCC.

2. Must remain licensed and keep licensure unrestricted and current per BBS regulations.

3. Master’s Degree in a behavioral health field.

4. Three years’ experience in a behavioral health field.

Language and Communication Skills

1. Ability to read and write English fluently.

2. Ability to speak effectively before groups, residents/participants, and family members.

3. Ability to legibly write and document within the Agency’s electronic health record systems.

4. Basic proficiency in using a computer and other telehealth technology. Proficient in Word and Microsoft Office software.

Other Requirements

1. Knowledge of 12-Step programs and/or philosophy.

2. Current CPR and First Aid Certifications.

3. A valid government-issued picture ID.

4. If employee uses his/her personal vehicle to commute to work and/or parks on Agency property, a current California driver’s license is required.

a. If employee has an out-of-state driver’s license, he/she must attain a valid California license no later than 10 days from employment start date.

b. Must maintain current liability insurance coverage on personal vehicle.

c. On occasion, employee may be asked to use their personal vehicle to transport participants/residents to offsite appointments. Standard mileage rate will be reimbursed as applicable.

5. If employee uses an Agency-owned vehicle to transport residents/participants to offsite appointments, a current California driver’s license is required.

a. If employee has an out-of-state driver’s license, he/she must attain a valid California license no later than 10 days from employment start date.

Social Model Recovery Systems (a non-profit 501(c)3 California corporation) provides direct treatment services (at 11 locations in Los Angeles County) for those whose lives have become unmanageable due to alcohol and other drug use and/or whose mental health issues are interfering with leading productive lives. Thousands of individuals have found help in our programs since 1987. We know that ultimately recovery is a personal choice, but we here at Social Model Recovery Systems are here to assist you in your steps to a healthier lifestyle.

Company Description

Social Model Recovery Systems (a non-profit 501(c)3 California corporation) provides direct treatment services (at 11 locations in Los Angeles County) for those whose lives have become unmanageable due to alcohol and other drug use and/or whose mental health issues are interfering with leading productive lives. Thousands of individuals have found help in our programs since 1987. We know that ultimately recovery is a personal choice, but we here at Social Model Recovery Systems are here to assist you in your steps to a healthier lifestyle.\r\n\r\nSocial Model Recovery Systems is an Equal Opportunity Employer.