Service Team Member - Part Time

About the role All Store Team Members play an essential role in building the company brand by delivering excellent customer service. Refund products and drive sales by engaging with customers and advising them on products. Responsibilities Provide excellent customer service and drive sales by engaging with customers and advising them on products. Maximize product inventory by processing freight, organizing and distributing inventory, pulling and stocking merchandise, building displays and end caps, placing signage, and supporting digital business operations. Assist with in‑store and curbside pick‑up and delivery services, including driving and making deliveries if assigned. Deliver exceptional, personalized customer experience by greeting, building relationships, and informing customers about products and services. Participate in wine, spirits, and beer training to build product knowledge. Maintain knowledge of advertisements, promotions, and loyalty programs. Maintain safety and cleanliness standards across the store. Ensure adherence to all applicable laws, regulations related to the sale of alcohol, and maintain a safe and compliant store environment. Complete cross‑functional responsibilities and perform other duties as assigned. Load and deliver orders safely and professionally, following company policies and procedures and abiding by all traffic and safety laws. Qualifications High school diploma or equivalent (preferred). 1‑3 years of work experience preferred; 1+ year of experience in retail setting preferred. Familiarity with point‑of‑sale systems and inventory management software. Ability to work a flexible schedule, including evenings and weekends. Physical Requirements Must be 21 years of age or older. Walk, bend down repeatedly, and be on feet for 8‑10 hours a day. Safely lift, load, and handle cases and pallets. Climb ladders and lift up to 50lbs overhead repeatedly. May be exposed to outdoor weather conditions during the workday. Benefits Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, pre‑tax commuter benefits Disability and life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development and product training Consumer classes and more Equal Employment Opportunity Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a drug‑free workplace. Employment Details Regular employee. Pay range: $14.84 – $20.78 per hour. If this position is coded as a seasonal role, it is short‑term, no longer than six months, with an option to apply for a non‑seasonal role. #J-18808-Ljbffr Fine Wines & Spirits of North Texas LLC