Teller I

Summary As part of the branch team, the Teller I serves as the face of Elevations for many of our members. This position provides account transaction services and engages with members to explore other financial needs. The Teller I is a vital part of the branch team that creates raving fans through delivering amazing experiences—every member, every time. Location On‑site: Elevations Boulder Downtown Branch Location Benefits A competitive total rewards package with 4 weeks paid time off for full‑time employees, work anniversary paid time off, paid volunteer time off, and 12 paid holidays. Comprehensive medical, dental, and vision plans with employer contributions to a Health Savings Account. Up to a 4% match on 401(k) contributions. Up to twelve weeks of fully paid parental leave. Extensive Employee Assistance Program for the whole household. Access to LinkedIn Learning, career and leadership development programs, job shadowing, a mentor program, and tuition reimbursement up to $5,250 per year. Essential Functions Exhibits passion for Elevations Credit Union (ECU) and demonstrates core values: Integrity, Respect, Passion, Creativity, and Excellence. Engages members using the PEAK'T Service Model with care, professionalism, and high level of service to explore solutions and refer to internal partners. Performs teller transactions including deposits, withdrawals, and payments promptly and accurately. Maintains operational excellence in daily teller operations, including cash balancing, opening and closing tasks, and supporting periodic cash control and audits. Develops good interpersonal relationships to help members feel valued. Adheres to all applicable federal and state laws governing the credit union, including the Bank Secrecy Act. Follows processes and procedures to protect members and ECU from fraud and loss. Reports To Associate Branch Manager or Branch Manager Required Skills, Education and Experience Minimum of 6 months experience managing customer service interactions in a fast‑paced environment. High school diploma or equivalent. Proficient in Microsoft Word and Excel. Preferred Skills, Education and Experience Bilingual English/Spanish speaking preferred. Physical Requirements Sitting frequently, walking occasionally, using hands frequently, hearing constantly, talking frequently, and exerting up to 10 lbs of force occasionally and up to 25 lbs infrequently. Position Type / Expected Hours of Work Full time 40 hours per week, ¾ time 30 hours per week, ½ time 20 hours per week, or ¼ time 10–15 hours per week. Days of work: Monday – Saturday. Compensation The base pay of the budgeted range is $19.47 per hour, plus an annual bonus. Actual compensation may vary based on experience and other factors. EEO Statement The Credit Union is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants or employees on the basis of age 40 and over, race, sex, sexual orientation, gender identity, gender expression, color, religion, creed, national origin, ancestry, disability, military status, genetic information, marital status, or any other status protected by applicable state or local law. #J-18808-Ljbffr