Shift Leader - Paschal's Restaurant - Atlanta, GA

Purpose Of Position Support the operation to deliver Superior Guest Service by performing duties including completing guest transactions, assisting with food preparation and cooking, and cleaning. Assist unit management with monitoring daily operations and lead employees in their duties in the absence of a unit or assistant manager. Perform unit opening and closing duties which includes cash management, inventory management, stocking, and unit appearance. Responsibilities Ensures each guest receives superior service by providing a friendly environment, including prompt recognition and greeting of guests with a smile using established service standards. Communicates, explains, and suggests menu offerings, products, and promotions to guests. Completes cash handling duties with appropriate paperwork; processes and presents checks to guests and completes payment transactions. Cooks and stores food at required temperatures; labels, dates, and rotates all products in accordance with company standards. Assists unit management with monitoring daily operations and leads employees in their duties in the absence of a unit or assistant manager. Performs unit opening and closing duties which includes cash management, inventory, stocking, and unit appearance. Adheres to and ensures all company policies, procedures and safety guidelines are followed. Supports the training of associates to ensure unit standards, sales, and customer service are maintained. Ensures all areas of the unit are properly cleaned and maintained, opening and/or closing side works completed according to established checklists. Follows safe food handling and proper hygiene practices. Adheres to workplace safety standards for operating and maintaining equipment and reports any equipment malfunction to management immediately. Performs other duties as assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have alcohol awareness and/or ServSafe Food Safety certification. Education & Previous Experience High school diploma or general education degree (GED); 1‑2 years previous customer service and supervisory experience or an equivalent combination of education, training, and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively communicate information individually and in small group situations to customers and coworkers. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Reasoning Ability Ability to apply reasonable understanding in carrying out instructions in written, oral, or diagram form. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to continuously stand and walk; use hands to lift and carry (0‑50 lb), frequent reaching/grasping/handling, frequent pushing and pulling (0‑50 lb), handle or feel objects, tools or controls; and talks or hears. Specific vision abilities required by this job include close vision. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Tasks do not expose employee to hazardous conditions. Behaviors Required Team Player: Works well as a member of a group. Leader: Inspires teammates to follow them. Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well. Motivations Required Self-Starter: Inspired to perform without outside help. Goal Completion: Inspired to perform well by the completion of tasks. Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Paschal's Restaurant