Program Manager

Why project44? At project44, we believe in better. We challenge the status quo because we know a better supply chain isn’t just possible— it’s essential. Better for our customers, better for their business, better for the world. With our Decision Intelligence Platform, Movement, we’re redefining how global supply chains operate. By transforming fragmented logistics data into real‑time, AI‑powered insights, we empower companies to connect instantly, see clearly, act decisively, and automate intelligently. Our Supply Chain AI enhances visibility, drives smarter execution, and unlocks next‑gen applications that keep businesses moving forward. Headquartered in Chicago, IL, with a second HQ in Bengaluru, India, we are powered by a diverse global team tackling the toughest logistics challenges with innovation, urgency, and purpose. What You’ll Do We are seeking a Program Manager – YMS who has a passion to work at the enterprise level to deliver multiple complex solutions, enabling you to drive the delivery team and monitor project quality, risk, and performance for all p44 implementations. You will be responsible for managing the end‑to‑end delivery of the projects, ensuring they remain on time, within budget, and meet the customer’s expectations. Key Responsibilities Drive multiphase customer implementations effectively, ensuring all deadlines and contractual deliverables are met on time and in scope. Manage several engagements concurrently, potentially between 5–6 customers. Facilitate standard project management methodology for all implementations, including: Lead kick‑off calls—remote (sometimes on site) sessions providing an overview of project44 and outlining the implementation project. Present technical solutions effectively to diverse stakeholder groups and engage senior executives of large enterprises on both technical and business topics. Conduct weekly status meetings—weekly calls with customers to review progress, obstacles, upcoming tasks, etc. Log status within Salesforce reporting. Provide remote (sometimes on site) training sessions tailored to the end user. Post‑implementation hyper‑care—ensure the implementation is a success before transitioning the account to our customer success team. Interface with internal product and engineering resources to communicate customer impact and drive change. Manage financial metrics and enable pre‑sales activities to support account expansion plans. Anticipate customer needs and actively troubleshoot issues to further increase time to value. What You’ll Need (required) 3–5 years of experience as a program/project manager at a Big‑Four consulting firm or an enterprise SaaS company. In‑depth knowledge and experience implementing Enterprise software applications such as WMS, YMS, ERP, CRM, or SCM. Responsible for multiple projects at once, with varying stages of implementation; must be highly organized with a strong sense of urgency to meet deadlines. Ability to work autonomously as well as in a team setting, leading large groups of people using indirect authority to meet critical goals. Experience working with a cross‑functional and geographically dispersed team and customer base with travel up to 50% of the time (including possible international travel). Effective communication and problem‑solving skills, customer focus, and results orientation. Hands‑on onsite experience implementing enterprise product within logistics facilities (distribution center, manufacturing center, cross‑dock, ports or terminals). Experience providing solutions using IoT devices such as RFID, GPS, PLC, camera vision and other automated sensors. Experience working with Salesforce, JIRA, Confluence, PowerPoint, and Excel. In‑office commitment: our office is where ideas spark, connections thrive, and innovation comes alive. Expected to join our team on‑site, in our beautiful headquarters four days a week. Relocation offered: we’re proud to call Chicago home. We offer relocation assistance for team members joining us from outside the area. Diversity & Inclusion We pride ourselves on celebrating everyone. project44 is an equal opportunity employer actively working on creating a diverse and inclusive work environment where under‑represented groups can thrive. If you share our values and passion for helping the way the world moves, we’d love to review your application. For any accommodations needed during the hiring process, please email View email address on click.appcast.io. #J-18808-Ljbffr project44