Front Desk Receptionist

Job DescriptionJob Description Job Title: Receptionist / Administrative Support CoordinatorLocation: CWCS – Onsite Employment Type: Full-Time or Part-Time (Non-Exempt) Reports To: Executive LeadershipPosition OverviewCWCS is seeking a professional and detail-oriented Receptionist / Administrative Support Coordinator to serve as the primary point of contact for staff, clients, partners, and community stakeholders. This position supports daily administrative operations, scheduling, communications, office organization, compliance-related documentation, and executive support functions.The ideal candidate is highly organized, dependable, and capable of managing multiple responsibilities while maintaining professionalism, confidentiality, and service excellence in a behavioral health environment.Essential Duties & ResponsibilitiesFront Desk & CommunicationAnswer and route incoming calls professionallyTake and deliver messages to staffMonitor and respond to CWCS general email inboxesSend Zoom links and meeting communicationsAssist with internal announcementsScheduling & Calendar ManagementSchedule appointments and remindersMaintain calendars for staff, therapists, QPs, and CPSS staffMaintain master calendar (meetings, birthdays, trainings, events)Coordinate monthly staff meeting via Zoom (1st Thursday)Administrative & Office OperationsMaintain cleanliness of reception and common areasOrganize and restock kitchen and shared spacesOrder office supplies, food, and operational materialsAssist with fire drills, inspections, and safety documentationMonitor CWCS website for updates and new materialsStaff & Program SupportMaintain staff directory and contact listsUpdate records for new hires and departing staffCreate email access for new hiresCoordinate staff badgesMaintain community resource listsTraining, Marketing & Outreach SupportCoordinate CPSS classes (materials, room confirmation)Assist with marketing materials (business cards, flyers)Identify community networking and outreach opportunitiesExecutive & Board SupportPrepare and distribute letters to Board MembersAssist with company status updates for the BoardTrack and manage correspondenceQualificationsRequiredHigh school diploma or GEDStrong organizational and communication skillsProficiency with Microsoft Office or Google WorkspaceAbility to maintain confidentialityReliable attendance and professional demeanorPreferredAdministrative or receptionist experienceExperience in behavioral health, healthcare, or human servicesFamiliarity with Zoom and shared calendar systemsPhysical & Work EnvironmentOffice-based environmentAbility to sit, stand, lift light office materialsFrequent interaction with staff and clients