Senior Field Service Engineer - Western USA

Senior Field Service Engineer / Lead Field Service Specialist Location: West Coast USA Step into a pivotal role where your technical expertise directly impacts mission-critical systems and customer success. As the top field authority, you’ll lead high-stakes installations, solve complex challenges, and elevate service excellence across a dynamic and fast-moving environment. Why You Should Apply Be the go-to expert for advanced system troubleshooting and escalations Lead flagship installations and influence service strategy High-impact role supporting key and executive-level customers Extensive travel exposure across the Western U.S. What You’ll Be Doing Lead complex system installations, upgrades, and critical deployments Act as final escalation point for advanced technical issues Perform deep root-cause analysis across integrated systems Mentor and develop Field Service Engineers and support teams Improve system reliability, uptime, and maintenance strategies Partner cross-functionally with R&D and Operations on improvements Represent my client during high-visibility customer situations About You Expertise in servicing highly complex, integrated systems Advanced diagnostic skills across multi-system environments Ability to lead technically without formal authority Comfortable handling executive-level customer interactions Flexible for short-notice, high-priority travel deployments #J-18808-Ljbffr Scientific Search