Guest Experience Lead — Expeditor & Cashier
Goddess-and-the-Bake
Summary: Portrays an exemplary model of the Goddess and the Baker brand by delivering exceptional, seamless service to all our guests Essential Duties and Responsibilities:
- Knows the GAB mission statement and can execute
- Welcomes guests using the 10–4 rule; greets guests with a smile and positive attitude
- Works well with others and fosters a team effort
- Understands the value of balancing individual duties, team duties and customer service
- Delivers impeccable guest satisfaction by making it your number one priority
- Remains calm under pressure and works quickly without sacrificing quality
- Learns with an open mind
- Is 100% knowledgeable of all menu items including LTOs, garnishes and GF/Vegetarian/Vegan options and/or
- Demonstrates suggestive selling
- Stays productive during downtimes
- Advises leadership of any out of stock items and relays this info as needed to guests in a polite and professional
- Brews coffee and iced tea; prepares teas and assists bar with juices and cold brews where applicable
- Expedites order taking to ensure quick and friendly service
- Notifies leadership of any customer complaints or dissatisfaction for immediate remedy
- Serves as liaison between BOH & FOH, ensuring food/drinks are served promptly and to standard
- Is conscientious about clearing/cleaning tables to accommodate guests
- Responsible for running drinks and food when not actively taking orders for customers
- Sets up and cleans work area as well as surrounding areas and completes all necessary checklists
- Performs secondary duties which may include but are not limited to:
- stocking dine in and take out items
- rolling silverware
- stock/restocking soup & oatmeal garnishes where applicable
- filling backstock of items such as dressings, fruit cups, chips, hot tea bags, grab ‘n go cooler items
- stocking and cleaning retail items
- assists with completing catering tasks
- Basic Math
- Time Management
- Problem Solving & Deductive Reasoning
- Customer Relations
- Attention to Detail (order accuracy)
- High School Diploma or GED
- 1 year Customer Service
- Valid Food Handlers Certification
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead — Expeditor & Cashier in Chicago, IL vacancy
$15 per hour
...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald’s Franchise owned restaurant gives you the... ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an...SuggestedFull timePart timeLocal areaFlexible hoursMcDonald's
Franklin Park, IL2 days ago$15 per hour
...the job or whether you are hired. Benefits: A job as a Guest Experience Leader at a McDonald's Franchise owned restaurant gives you... ...Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: All you'll need is an outstanding...SuggestedFull timePart timeFlexible hoursMcDonald's
Hines, IL15 hours ago$16.5 - $18.75 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.... ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying...SuggestedHourly payLocal areaFlexible hoursShift workMcDonald's
Evanston, IL1 day ago$17.5 - $19.89 per hour
...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.... ...This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are enjoying...SuggestedFlexible hoursShift work$19.17 - $20.45 per hour
The Fresh Market in Chicago is seeking a Guest Service Specialist to lead front-end operations and ensure an exceptional guest experience. You will manage guest flow, provide hospitality education, and uphold cash office standards. The role emphasizes attention to detail...SuggestedHourly payWork at officeFlexible hours- Arc'teryx Limited in Chicago, Illinois is looking for a passionate Store Lead to guide the store's leadership team and ensure an exceptional guest experience. You will work closely with the Assistant and Store Manager to coach and support your team of Product Guides while...
$78.5k - $102k
A leading hospitality company located in Chicago is seeking an Associate Manager, Loyalty Strategy & Guest Experience. The role involves collaborating on initiatives to enhance guest experiences and manage loyalty programs. The ideal candidate should have 3-5 years of management...- ...an Assistant Manager. This role involves leading the restaurant daily, working alongside... ...General Manager, and overseeing sales, guest satisfaction, restaurant cleanliness, and... ...have a minimum of two years of supervisory experience in the quick service industry and...Full time
$22.8 - $26.2 per hour
Arc'teryx Equipment in Chicago is looking for a Store Leader to guide a team of Product Guides and enhance the guest experience. You will engage with all areas of the retail operation and be inspired by outdoor experiences. Ideal candidates will have leadership experience...Hourly pay- Freehand Hotel in Chicago is seeking a committed bar server to provide a positive guest experience. You will be responsible for maintaining the bar setup, serving guests, and ensuring product quality while keeping effective communication. The ideal candidate should possess...
- A leading hospitality firm in Chicago is seeking a Hospitality Associate to enhance the guest experience and streamline property operations. You will manage guest interactions, ensure quality checks of common areas, and coordinate engagements with various teams. The ideal...Flexible hours
$26.68 - $33.41 per hour
Arc'teryx Limited in Chicago is seeking an Assistant Store Manager to lead a dynamic team in delivering exceptional guest experiences. This role involves aligning with company values and fostering a positive team environment. The ideal candidate will have 2-3 years of retail...Hourly payFull timeFlexible hours$17 - $20.25 per hour
Join Panera as a Catering Lead in Oak Lawn, IL, where you will manage catering orders and ensure memorable experiences for guests. The role requires effective communication, a self-starter attitude, and adherence to food safety standards. You’ll deliver orders and help...Local areaFlexible hours- A leading indoor adventure park chain is seeking a Site Manager in Chicago, Illinois. The... ...service skills and prior supervisory experience. You will be responsible for the park's... ...helping to provide memorable experiences for guests. This position is a great opportunity...
- Alumni Ventures is seeking a Catering Team Lead in Chicago. In this role, you will assist... ...exceptional catering services and build guest loyalty. Responsibilities include driving... ...are prepared accurately and on time. Experience in catering and excellent customer service...Afternoon shift
- Hyatt seeks an enthusiastic Associate Manager, Loyalty Strategy & Guest Experience to enhance loyalty and guest experience. You will collaborate closely with multiple teams to drive initiatives and manage guest preferences. The ideal candidate has a Bachelor's degree and...Flexible hours
- A leading restaurant chain is seeking a Team Leader to manage day-to-day operations and... ...standards for food quality, and enhancing guest satisfaction while fostering a positive... ...candidates are energetic, have prior managerial experience, and are passionate about nutrition and...Daily paid
$22.6 - $26.07 per hour
The Fresh Market in Chicago is hiring a Deli Department Lead to enhance guest experiences and support the Deli Manager. This role involves managing team performance, ensuring operational efficiency, and providing exceptional service to customers. Candidates should have...Hourly pay- Mcdermottlaw in Chicago is looking for a Guest Experience & Hospitality Supervisor to oversee the front office and conference center operations. You will ensure a seamless experience for clients while supervising hospitality staff and managing service excellence. The ideal...Full time
$20 - $25 per hour
...Chicago, Illinois. Candidates will manage security staff, enforce safety protocols, and provide excellent guest service. The ideal applicant has at least 2 years of experience and strong communication skills. Responsibilities include supervising security operations, training...Hourly pay- ...popular restaurant chain is looking for a Shift Lead in Chicago, IL. This position requires... ...operations, training employees, and ensuring excellent guest service. Ideal candidates have at least 6 months of restaurant experience and hold a high school diploma. Benefits...Shift work
$17 - $20.25 per hour
Panera in Park Ridge, IL is seeking a Catering Lead to manage catering operations and create memorable experiences for guests. You will be responsible for overseeing catering orders, marketing initiatives, and ensuring food safety standards. This role requires effective...Flexible hoursNight shift$21 per hour
...hiring a Shop Leader for their Chicago location, where you'll be responsible for managing operations and leading a team to ensure an exceptional guest experience. The ideal candidate will have leadership experience, a positive attitude, and a passion for service. This...Hourly pay- ...General Manager for Applebee's in Chicago, Illinois. The successful candidate will oversee restaurant operations, ensuring a great guest experience and achieving profitability. Responsibilities include directing team performance and maintaining quality standards. Candidates...
- ...communication skills, and the ability to handle cash and operate computer systems. Ideal for those looking for a fun summer job with flexible schedules. Benefits include a free season pass and park discounts. No experience necessary; we provide training. #J-18808-Ljbffr...Summer workFlexible hours
Ocean Breeze Waterpark
Chicago, IL2 days ago - A wellness spa in Chicago is seeking a Floor Leader to enhance guest experiences, foster team motivation, and uphold operational standards. This role involves managing daily operations, collaborating with management on strategies, and maintaining a positive environment...
- BENCHMARK in Chicago is looking for an Assistant Front Office Manager to lead the Front Office operations and help create memorable guest experiences. The ideal candidate will assist in developing a dedicated team and ensure smooth day-to-day operations while the Front...
- lululemon is seeking an Assistant Manager, Guest Experience in Chicago, IL, to ensure a quality experience for guests and support team development. This leadership role involves engaging with team members and guests, fostering an inclusive environment while addressing...
$17.6 - $19.2 per hour
...Chicago is looking for a Team Captain to lead their store team by setting pace on the floor... ..., ensuring a lively environment for both guests and employees. This role includes... ...Ideal candidates will have previous retail experience, clear communication, and a passion for sports...Flexible hours- Kids for the Future is seeking an Aveda Advisor in Chicago, IL to create exceptional experiences for guests and team members. The ideal candidate will have strong retail and beauty industry experience, ensuring customers receive personalized service. Your responsibilities...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Lead — Expeditor & Cashier. Be the first to apply!
