Data Analyst II

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you’ll be part of our life-changing mission and vision. You’ll contribute to an innovative, multifaceted culture that is second to none — one that embraces collaboration, excellence, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

Job Description Summary

The Data Analyst II will support implementation, administration, configuration, and deployment of analytic information systems, products, and services. Participates in projects of varying sizes and complexity as they relate to analytic product development and analytic information systems. Works with clinical, research, and operations areas to analyze, communicate and validate requirements for analytic applications and products. Participates in synthesizing, analyzing and summarizing data to support institutional processes and promote organizational improvement.

The Data Analyst II will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute

The Data Analyst II will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

Job Description

The Data Analyst II will:

• Manage and generate ad hoc datasets, summaries and report information for end-users using Enterprise Data Warehouse(s), vendor and reference data systems, database queries and scripts.

• Program and maintain clinical, research, and operations dashboards, standard reports, and other end-user information resources.

• Build and maintain a reporting repository to centralize organizational dashboards, performance metrics, and daily/weekly/monthly executive reporting.

• Assists with configuring analytics products and application upgrades and enhancements by collaborating with internal departments and external vendors to develop conversion plans for system changes including communication and maintenance testing.

• Supports analytics projects by assisting with identifying business requirements, determining objectives, identifying stakeholders, recommending product solutions, and establishing budgets and timelines. 

• Translates business requirements into system design, ensuring systems deliver the desired capabilities to meet the needs of users.

• Configures system settings and options, plans, and executes unit integration and acceptance testing, and creates specifications for systems to meet clinical, research, and operational requirements.

• Configures and maintains analytics systems including one or more of the following: REDCap, Press Ganey, eRehab, NDNQI. Enterprise Data Warehouse, Tableau

• Assists with development of plans, materials, and documentation for training, maintenance and support for employee education including the evaluation of training for effectiveness.

• May serve on appropriate SRAlab committees.

• Implements and supports user security measures to maintain data integrity, organizational policy, and research protocols.

• Utilizes Application Programming Interfaces (APIs) to interact with and manipulate multiple systems.

• Assist in development and implementation of project plans with timelines, milestones, defined roles and responsibilities, and communication plans.

• Provides after-hours on call service as required.

• Perform all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Reporting Relationships

Reports to the Manager and/or Director of Analytics

Knowledge, Skills & Abilities Required

• Bachelor’s or Master's degree in Data Science, Social Science, Computer Science, Information Systems, Engineering or related field. Work experience and/or Industry Certifications can replace traditional educational requirements.

• Minimum of 4 years of related, external experience or 2 years related institutional experience at Shirley Ryan AbilityLab. Knowledge of analytics modeling, tools, and concepts (e.g. statistics, data science, machine learning, artificial intelligence, data visualization, databases, Enterprise Data Warehouses, data models and pipelines) and continues developing professional expertise. 

• Experience and/or expertise in one or more of the following: Statistical & Machine Learning modeling; Data Visualization & Dissemination; Analytics Engineering & Architecture; Business Intelligence and Strategy (BI Engineer, BI Developer, BI Analyst, Data Strategist).

• Subject matter expertise and/or experience desired in: Healthcare Operations and Business Practices, Project Management Methods; Quality/Performance Improvement Methods; Clinical Informatics; Research Analytics; Research Methods.

• Knowledge of healthcare analytics support processes in one or more area (e.g., Clinical, Research, Operations, etc.).

• Experience working within Windows operating systems, Microsoft Office tools, and Cloud Systems and/or *Nix operating systems.

• Personal computer skills necessary to prepare project plans, presentations, flow charts, test plans, etc.

• Intermediate experience working within Windows operating systems, Microsoft Office tools, and Cloud Systems and/or *Nix operating systems.

• Ability to pay close attention to details when designing, implementing, documenting and maintaining system functions.

• Interpersonal skills necessary to actively listen and communicate effectively with IS peers and user community to deliver and support systems based on user needs.

• Critical thinking and reasoning skills to identify strengths and weaknesses of alternate solutions, conclusions and approaches to problems.

• Ability to support one or more areas of SRAlab’s existing analytics system applications.

• Ability to manage small- to medium-scale systems implementation projects

• Intermediate Experience with ANSI SQL, Python, R, SPSS, and/or Cerner Command Language (CCL).

• Ability and willingness to learn new analytic tools, methodologies, and Information Systems to be identified as part of SRAlab’s future analytics applications toolset.

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Pay and Benefits*:

Pay Range:

$71,200.00 - $124,500.00 

Benefits:

Shirley Ryan AbilityLab offers a comprehensive benefits program that is competitive with our industry peers in our geographic locations: 

*Benefits and benefits’ eligibility can vary by position. Actual compensation will be determined by equity and qualifications of the role.

Equal Employment Opportunity Employer

Shirley Ryan AbilityLab is an Equal Employment Opportunity Employer. All applicants will be afforded equal employment opportunity without discrimination because of race, color, religion, sex, marital status, national origin or ancestry, citizenship status, age, disability, sexual orientation, gender identity, genetic information, military status, order of protection status, unfavorable discharge from military service, or any other characteristics protected by law.

Shirley Ryan AbilityLab is an Affirmative Action Employer as required by law.