General Retail Sales Manager

Retail Store Manager

We are looking for a Retail Store Manager to oversee a growing grooming center. General Manager responsibilities include formulating overall strategy, managing people, and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive while ensuring our profits are on the rise. Ultimately, you'll help our company grow and thrive. Our General Managers should be comfortable and enjoy working with dogs.

Retail Store Manager Responsibilities:

• Oversee day-to-day operations
• Manage employee and center appointment schedule
• Drive sales growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment, hiring and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Advocate for all dogs in our care and in our community
• Incorporate the value of Scenthound's brand, Mission and Core Values
• Drive membership sales through health and wellness education
• Administer training program to ensure all staff are knowledgeable
• Lead and support the Scenter Management Team to reach and exceed our key performance goals
• Be a culture-driven leader and inspire your team to seek growth
• Attend events and foster positive community-relations
• Ensure safety of staff, customers, and dogs at all times
• Responsible for manager and employee development through leadership, training, and performance reviews
• Perform other tasks and duties as assigned by leadership team

Retail Store Manager Skills & Qualifications:

• Proven experience as a General Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Retail experience is a plus
• Ability to work an assortment of days, including weekends when needed
• Ability to manage with integrity, honesty, and knowledge that promotes the mission of Scenthound
• Strong leadership skills with ability to coach & mentor team members in a culture-first environment
• Excellent communication skills (verbal & written), including the ability to communicate complex ideas in simple terms
• Proficient computer and CRM skills (Microsoft Office, Internet, E-mail)

Retail Store Manager Benefits:

• Health insurance with generous company contribution
• Dental insurance
• Vision insurance
• Paid time off
• Company Paid Life and AD&D Insurance
• 401k plan
• Free grooming services for your dog
• Energetic, fun, loving work environment
• Unlimited growth potential with an expanding business
• $50,000 to $65,000 per year
• Performance-based bonuses

Compensation: $50,000.00 per year