Assistant Site Manager

Description

JOB SUMMARY:
The Assistant Site Manager will assist the Clinic Manager in overseeing and directing all daily operations of the clinic, working collaboratively with physicians and multidisciplinary team members; coordinate the daily medical and administrative staff functions and schedules; responsible for the effective implementation of Community Health Systems, Inc. (CHSI) policies and procedures. The Assistant Site Manager assists in overseeing the correct implementation and record keeping concerning any grant that operates at their location; responsible for meeting site productivity standards; acts as a community liaison; and takes an active role in the marketing of their site.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Upholds and supports the mission, philosophy, objectives, policies and ethics of CHSI.
• Responsible for delivering ongoing excellent customer service to the population we serve.
• Responsible for the operations of the clinic in accordance with operational budget guidelines.
• Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
• Consults with Site Manager concerning matters that require immediate attention beyond his/her span of control or scope of authority.
• Will have oversite of the Clinic in absence of the Site Manager.
• Will ensure the clinic maintains current accreditations, certifications and licenses as deemed necessary by Federal, State and Local entities.
• Will work with the Site Manager and Director of Nursing for clinically related issues.
• Will report any clinical related issues to Site Manager and the onsite RN.
• Assists with the timely submission of all reports according to operational deadlines.
• Regularly walks through the clinic to ensure quality of care is provided to patients.
• Along with the RN, evaluates the effectiveness given by interdisciplinary care teams and identifies problems and guides team members to their solution.
• Assists with motivating and directing staff to meet the productivity standards for that site.
• Assists with the effective implementation, recording and reporting for any grant that operates within the facility.
• Assists with oversight of the training of all staff members to ensure new and ongoing training; works in conjunction with various CHSI departments and staff members to fulfill this responsibility.
• Assists with working in conjunction with the Site Manager and the Human Resources Department (if necessary) to manage personnel issues.
• Assists with the time sheets of that site so they are completed and submitted accurately and in a timely fashion.
• Ensures all forms, documents and paper work is complete, accurate, and submitted to the appropriate department in a timely manner as policy and procedure dictates.
• Ensures the site bank deposit is balanced and deposited in a timely manner, as per CHSI policy.
• Assists with scheduling building and maintenance repairs in coordination with the budget guidelines.
• Responsible for the correct implementation of processing supply orders through the Procurement Department; properly recording, documenting and submitting purchase orders and invoices.
• Ensures safety guidelines and compliance with OSHA standards are being met.
• Will maintain professional, good working relationships with all management staff.
• Participates in training to better patient care such as learning evidence-based approaches to self-management support, proactively addressing the needs of patients and families in this community, cultural competency, and effective communication.
• Perform all other duties as directed either formally or informally, verbally or in writing.

SUPERVISORY RESPONSIBILITIES:

Oversees all daily operations and tasks of entire clinic staff.

KNOWLEDGE, SKILLS AND ABILITIES:

• Bilingual (English/Spanish) preferred
• Strong leadership skills; sound decision making skills and the ability to motivate personnel are required
• Possess strong customer service skills in both written and verbal communication, with the ability to interact and negotiate with co-workers, management, vendors and others as necessary.
• A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times.
• Possess strong interpersonal skills and ability to work well with others.
• Ability to deal effectively with changing situations and stressful environment.
• Proficient level of knowledge and the ability to use modern office equipment and systems to include Word and Excel spreadsheets is required.
• Ability to perform tasks related to physical activity to complete the responsibilities of the position.

EXPERIENCE AND EDUCATION:

• BA degree and/or minimum five (5) years management experience in a health clinic or related field.