Customer Service/Dispatch Specialist Consultant
Infojini
Contract Job Description Job Summary
- Answers Pickup calls from customers and schedules using Via software to drivers.
- Document performance and maintain related records accurately
- Communicates with Service Provider; drivers; and, customers to assure maximum productivity and customer satisfaction
- Skill in reading and relaying information to customers, service providers and drivers.
- Ability to deliver excellent telephone customer service utilizing verbal communication skills
- Knowledge of the American Disability Act service area
- Ability to problem-solve quickly and effectively customer and driver issues verbally.
Vacancy posted 3 days ago
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