Retail Store Manager

Retail Store Manager

Location: Suite Child — Kearney, Nebraska

Full-Time: Approximately 38+ Hours/Week

Weekday + Regular Saturday Availability Required Compensation: Competitive hourly pay starting at $20/hour based on experience Reports To: Owner

About Suite Child

Suite Child is an elevated baby + children's boutique focused on exceptional customer service, thoughtfully curated products, and creating a joyful shopping experience for growing families. We believe retail should feel warm, personal, organized, and genuinely helpful — both for our customers and our team.

We are a locally owned business with two stores in Nebraska, an online shop, and a team that cares deeply about creating something meaningful for the families we serve.

As we continue to grow, we are focused on building strong systems, healthy team culture, excellent customer experiences, and sustainable day-to-day operations.

About the Role

We're looking for a steady, emotionally mature, and highly dependable Store Manager to lead the daily operations of our boutique retail store environment.

This role is ideal for someone who:

• naturally takes ownership
• communicates clearly and professionally
• leads calmly under pressure
• enjoys supporting and developing a team
• and takes pride in creating both operational excellence and an exceptional customer experience

Our Store Manager plays a key role in setting the tone for the store each day — helping the team stay organized, supported, customer-focused, and aligned.

We are intentionally building a healthy, collaborative, system-supported environment with clear responsibilities, strong communication, and shared operational knowledge.

We're looking for someone who values professionalism, teamwork, initiative, accountability, and kindness.

What You'll Do

*Leadership & Team Support

• Lead and support the day-to-day operations of the store
• Help create a positive, professional, and team-oriented work environment
• Provide direction, coaching, accountability, and support to team members
• Help onboard and train new employees
• Communicate clearly and proactively with leadership and staff
• Support healthy communication and problem-solving within the team

*Customer Experience

• Ensure customers receive warm, thoughtful, and attentive service
• Help resolve customer concerns calmly and professionally
• Maintain a welcoming, organized, and visually appealing store environment
• Lead by example in customer interactions and professionalism

*Operations & Organization

• Monitor scheduling, delegation, and daily workflow management
• Help maintain organized systems, documentation, and operational consistency
• Lead merchandising, restocking, inventory tasks, and store projects
• Monitor store communication channels and help ensure follow-through on important tasks
• Support the execution of promotions, floor changes, and operational initiatives

Schedule & Compensation

• Full-time leadership role within store hours of Monday–Saturday, approximately 9:30am–5:15pm
• Friday and Saturday availability is especially important, as these are our busiest days
• Competitive compensation based on experience

We're Looking For Someone Who Is:

• Calm, professional, and emotionally mature
• Dependable and highly organized
• A strong communicator and team leader
• Proactive and solution-oriented
• Comfortable making decisions and following through consistently
• Able to balance leadership with teamwork
• Adaptable and willing to jump in where needed
• Passionate about excellent customer experiences
• Interested in helping strengthen and grow a small business

Preferred Qualifications

• Previous retail leadership, boutique, hospitality, or management experience preferred
• Experience leading or developing a team
• Strong organizational and communication skills
• Comfortable balancing customer service, operations, and leadership responsibilities simultaneously

Perks & Benefits

• Paid major holidays for eligible full-time employees
• PTO opportunities based on hours worked and length of employment
• Employee discount
• Sales-based incentives
• Opportunity to become a Certified Child Passenger Safety Technician (CPST)
• Supportive and collaborative leadership environment
• Opportunity for long-term growth and increased responsibility
• A thoughtful, team-oriented workplace where your contributions are valued

We'd love to meet someone who values leadership, professionalism, teamwork, and meaningful customer experiences — and who wants to help build something thoughtful, healthy, and sustainable alongside our team.

Ready to Join Our Suite Team?