Chief Operating Officer (Planned Transition to President)

Description

Chief Operating Officer (Planned Transition to President)

This is not a typical COO role - it's an opportunity to step into a ~$20M business and grow into leading it.


As a Chief Operating Officer at Kitchen Magic, located in Nazareth, PA, you will partner directly with the President and take a clear path toward becoming the next leader of the company.

Kitchen Magic is a 45-year, family-owned kitchen and bath business built on craftsmanship, customer trust, and long-tenured teams. As the company looks to scale toward ~$40M over the next several years, we are seeking a leader who can own the business day to day while growing into full company leadership over time.

This is a hands-on, in-person leadership role where success depends on your ability to drive performance, lead through people, and earn trust across a deeply established organization.

What You'll Do
You will step into a broad leadership role with accountability across the full business, including:

• Own overall business performance across sales, marketing, operations, and delivery , leading a team of ~7 functional leaders
• Drive revenue growth in a lead-driven, direct-to-consumer model , including oversight of marketing investment and conversion performance
• Lead the full customer journey , from lead generation and in-home consultative sales through installation and customer experience
• Drive operational execution and scalability , particularly in scheduling, install coordination, and project delivery
• Develop and lead a cross-functional leadership team , building alignment, accountability, and clarity across departments
• Partner directly with the President on strategic direction and succession , taking on increasing ownership over time
• Strengthen a relationship-driven culture while introducing the structure and accountability needed to support growth

What We're Looking For This role is designed for a leader who can step in with confidence today and grow into full business ownership over time. Success in this role often comes from a combination of:

• Demonstrated ownership of a full business or significant business unit, including responsibility for revenue growth, profitability, leadership development, and cross-functional decision making
• A genuine interest in learning a business deeply and growing into ownership
• Experience working within a consultative, customer-driven sales model, with familiarity across lead generation, conversion, and customer acquisition
• A background in consumer-facing environments, such as home improvement, design-build, or similar industries
• Comfort operating in a hands-on, in-person leadership role, staying close to teams, customers, and day-to-day execution
• Exposure to growth and operational complexity, including building structure, strengthening teams, and improving processes as a business scales
• A leadership style grounded in trust, clarity, and accountability, particularly in environments with established, long-tenured teams

What We Offer You
We believe strong businesses are built by people who feel trusted, supported, and challenged. We are proud to offer:

• Competitive compensation (targeting ~$200k in year one, with meaningful upside with company growth and as the role transitions to President)
• Clear, intentional path to the President and long-term leadership
• Company-wide profit-sharing program tied to business performance
• The opportunity to lead a respected brand with real autonomy
• Medical, Dental, Vision, and Telehealth benefits
• 401k and profit-sharing programs
• A deeply loyal team and a culture known for transparency, trust, and being awarded as a Top Lehigh Valley Workplace for the past 11 years!

About Us

Founded in 1979, Kitchen Magic pioneered cabinet refacing as an affordable way for homeowners to transform their kitchens. What began in a basement office grew - through grit, referrals, and doing right by people - into a respected regional brand operating from a 62,000-square-foot facility in Nazareth, PA. Today, we're known for craftsmanship, transparency, and a people-first culture where employees are trusted with the full picture - including our financials. We believe accountability and humanity are not opposites - and we're looking for a leader who believes that too!


I'm interested; how do I get started? Ready to step into a well-established business and help lead its next chapter?


Apply here to start the conversation:


We realize that it takes time and effort to go through our application process and we thank you for considering Kitchen Magic as a potential employer!


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At Kitchen Magic, we continually celebrate the diverse community different individuals cultivate. As an equal opportunity employer, we stay true to that by ensuring that our place can be anyone's place.