Marketing Representative

Responsibilities Meet or exceed expected revenue and profitability goals in assigned territory. Use Salesforce software to determine plan vs. actual revenue and profitability. Work with agents, ensuring they have acceptable loss ratios and claim frequencies. Manage agent NSF and delinquent accounts. Manage quality assurance and discount management from agents. Rehabilitate agents and increase user acceptance. Grow and graduate agents to the next tier. Measure, communicate, and promote all incentives and promotions. Manage out agents not meeting performance expectations. Product and System Knowledge Demonstrate a complete understanding of the Company's products and systems. Fully understand the Company's products' strengths and weaknesses to help in overcoming objections. Add value to the Company's systems and products with new ideas and by bringing awareness to what competitors provide. Territory Knowledge Demonstrate market awareness by knowing key competitors, their products, their strengths, weaknesses, and regulatory issues that may impact production. Add to and keep the Feature and Benefit analysis current (i.e. a document detailing features of AFFM and competitors in the state). New Appointments Continuously source and recommend appointments. Aggressively appoint potential silver and gold agents who will add to the overall growth and profitability of the Company. Work with field training to onboard new agents and ensure alignment with affirmative's expected quality and processes. Concentrate on getting new agents' production ramping upward as quickly as possible. Accurately record calls, visits, and other activity. Consistently log in to use reports helping route visits and increase production out of the designated territory. Maintain current critical agency data as required, validate and update at least quarterly. Maintain acceptable levels of agency contacts compared with peers, understanding that seasonality and system issues impact all reps and all states equally. Work to improve constant contact bounce rate to be less than 5% with gold and silver agents. Qualifications and Education Requirements Outgoing personality with excellent interpersonal skills. Demonstrated ability to bond with agents. Demonstrated ability to overcome objections. The ability to successfully train on products and systems. Sales and Customer Relationship Management experience preferred. Geographical Territory Management experience preferred. 1 ‑ 2 years of industry experience is a plus. High School Diploma or GED required; some colleges preferred. A P&C license in the territory state is a plus. The ability to work Saturdays is required. The ability to travel without aid within the designated territory. May be required to travel up to 80%‑90% within a territory and to various corporate offices, including overnight travel by air and/or ground carrier. Regularly subjected to changing priorities, time pressures, and constraints, and a high level of job‑related discretion. Regularly required to talk or hear in order to gather and present information. Preferred Skills Bilingual English/Spanish capabilities are a plus but not required. Excellent oral and written communication skills. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical information. Proficiency with Microsoft Office Suite with specific knowledge of Excel, Word, and Outlook. Ability to maintain the highest level of discretion, diplomacy, and confidentiality. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr