Seasonal Restaurant Team Lead

Seasonal Restaurant Team Lead

Department: Restaurant Services

Employment Type: Restaurants Team Lead

Status: Non-Exempt

Grade Level: Hourly

Pay Rate: $18.50/hour (Experience Depending)

Reports To: Seasonal Supervisors, Managers and Full-Time Management Staff

Schedule: Must be able to have open availability throughout end of the year

Hours: 8:00 AM 6:00 PM, dependent on weather and guest attendance; schedule subject to change through the spring and summer. Hours are subject to change on short notice depending on weather and needs of the business.

Overview of Responsibilities

• Set up and break down workstations
• Maintain a clean and sanitary workstation - including trash removal, sweeping/mopping and general cleanliness
• Following Department of Health protocols and procedures
• Knowledge of food product, identification and acceptable level of food quality
• Maintain Department of Health standards at all times and participate in inspections
• Rotate and change food holding containers as needed
• Requirements may include preparation of food according to recipes and protocols set, including operating food preparation equipment
• Ensuring proper portion sizes to maintain food costs
• Assist in other areas of production as needed
• Perform cash handling functions, including operating the POS
• Lead Cashier - Perform returns, exchanges and assist guest in any concerns/needs.
• General customer service
• Lead Team on operation goals and project

Additional Job Functions

• Adhere to daily/weekly/monthly cleaning schedules as posted and directed by management
• Ensure that all work locations are neat, clean, organized and safe
• Provide consistent quality throughout menu and ensure the proper preparation and holding of products.
• Completion of any reasonable request or assigned tasks by Management
• Campus Partner
• Establish and maintain a collaborative working relationship with all staff
• Maintain general knowledge of park attractions and amenities so as to provide superior customer service
• Follow all WCS rules and regulations.

Maintenance Responsibilities

• Remove debris and empty trash receptacles from restaurant seating and public areas.
• General sanitation of restaurant grounds.
• Deep cleaning of equipment, walls, floors, ceilings etc. as assigned
• Operate light weight grounds equipment if needed (i.e. pressure washer, leaf blower, etc.)
• Adhere to local, state, and federal cleanliness, food handling, food storage procedures

PERKS of Working with Us:

• Free employee access to 5 Parks: surround yourself with animals of all kinds and getting the opportunity to interact and engage with like-minded individuals
• Complimentary Parking
• Complimentary Guest Park Tickets (After 45 days)
• Company provided uniforms
• Park Discounts on Merchandise, Food purchases, Memberships and Daily Complimentary Meal
• Serve Safe Certification Training/ Food Handler Certification Reimbursements
• Access to online learning and tuition discounts with Monroe College
• Earned Paid Sick Time
• Employee Assistance Program
• Free Banking

Qualification Requirements

• Ability to stand for long periods of time
• Good interpersonal skills and ability to work in team oriented environment
• Excellent customer service skills
• Ability to work in a fast paced environment
• Must be able to frequently lift /transport hot food items.
• Minimum of 2 years of experience in a lead position or in a fast-paced restaurant/food industry
• Previous POS Experience
• NYC Food Handlers Certificate preferred, but not required. Must be willing to obtain it within first 45 days of employment
• Ability to work safely in environment with heat, steam