Patient Engagement Specialist
Astrana Health
Patient Engagement Specialist
The Patient Engagement Specialist supports clinic-first, community-based patient engagement initiatives that drive new patient acquisition, strengthen retention, and enhance the overall patient experience. This role focuses on direct patient interaction, lead follow-up, appointment conversion, and coordination of patient-facing communications tied to outreach events, broker referrals, and clinic activities. Working under the direction of the Associate Director of Clinical Operations, the Patient Engagement Specialist is responsible for executing engagement workflows that ensure timely, professional, and effective communication with prospective and existing patients. This includes supporting clinic tours, managing outreach-generated leads, coordinating appointments, and ensuring a positive and seamless patient journey from initial contact through first visit and ongoing engagement.
Our Values
- Put Patients First
- Empower Entrepreneurial Provider and Care Teams
- Operate with Integrity & Excellence
- Be Innovative
- Work As One Team
Vacancy posted 18 hours ago
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