Cafe Attendant
Hendrick Automotive Group
Hendrick Toyota North CharlestonLocation: 7151 Rivers Ave, North Charleston, South Carolina 29406Summary: Primarily responsible for preparing menu items and receiving proper payment from customers for those items and providing an accurate accounting of dealership receipts.Essential Duties and Responsibilities Include The Following:Assists customers promptly in a friendly and courteous mannerComputes customer billsReceives cash, checks and credit card payments from customersDocuments paymentAccounts for money and receipts paid to the dealershipCompletes customer paperworkAnswers customer questions and refers customer complaints to the appropriate managerEnsures that money and tickets are secured at night (fireproof safe)Prepares food for customers and employeesMaintains CSI at or above company standardsMaintains an organized, clean and safe work areaParticipates in required trainingRecords all hours worked accurately in company timekeeping systemFollows safeguards rules and regulationsDemonstrates the company's core valuesComplies with company policies and proceduresObserves all federal, state, local and company safety rules and regulations in the performance of duties.Other duties as assignedQualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.Desired Education:GEDHigh School DiplomaAssociate DegreeBachelor DegreeMaster DegreeDoctorate DegreeField of Study/Experience:AccountingAutomotiveBusinessHuman ResourcesInformation TechnologyDesired Work Experience:Up to 3 years3-5 years5+ yearsEducation/Work Experience:Previous customer service and/or food preparation experience.Certificates and Licenses:Valid Driver's LicenseAutomobile Salesperson LicenseComputer Skills:Ability to learn the dealership computer system, cash register (if applicable), and other office machines.Communication Skills:Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.Attendance Expectations:The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.Physical Demands:While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to stand; use hands to finger, handle, or feel.Environment Demands:Duties are performed primarily at the counter in the café or in kitchen environment. Work includes frequent cashier responsibilities and interaction with customers and employees. May be exposed to cleaning solutions and chemicals.Verbal and Writing Ability:Ability to read and comprehend instructions.Math Ability:Ability to add, subtract, multiply and divide. Basic numerical aptitude.Reasoning Ability:Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.Core Values:To perform the job successfully, an individual should demonstrate the following core values:Servant LeadershipTeamwork through Trust & RespectIntegrityCommitment to Customer EnthusiasmPassion for WinningAccountability at All LevelsCommitment to Continuous ImprovementThis job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
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