Community Support Specialist

A faith-based nonprofit organization in Louisville is seeking a compassionate Social Services Coordinator to provide individualized support to individuals experiencing homelessness. This role combines advocacy, resource coordination, crisis support, and faith-based service to help clients overcome barriers and build a path toward stability and long-term independence. Key Responsibilities Assess client needs related to housing, health, income, employment, and personal goals. Develop individualized service plans with clients and monitor progress toward established goals. Coordinate connections to shelters, housing programs, healthcare, mental health services, recovery programs, public benefits, and other community resources. Advocate for clients with government agencies, housing providers, healthcare organizations, and community partners. Assist clients with navigating housing applications and overcoming barriers to stable housing. Provide crisis intervention and de-escalation using trauma-informed, harm-reduction, and strengths-based practices. Coach clients in life skills, financial literacy, goal setting, resilience, and self-advocacy. Collaborate with outreach workers, healthcare providers, housing specialists, and other members of the service team. Maintain timely and accurate case documentation, service plans, and progress notes. Help develop and coordinate a Learning Center based on identified client needs and skill gaps. Work with community partners to provide educational opportunities related to employment readiness, household management, life skills, and personal development. Contribute to program development and continuous improvement of service processes. Qualifications Bachelor’s degree in Social Work, Psychology, Human Services, or a related field preferred. 1–3 years of experience in social services, case management, homeless services, behavioral health, community outreach, or a related field. Experience working with vulnerable populations affected by homelessness, mental illness, substance use, or trauma. Familiarity with trauma-informed care, harm reduction, strengths-based approaches, housing systems, public benefits, and community resources. Strong communication, advocacy, organization, and crisis-management skills. Ability to work independently while collaborating effectively with a multidisciplinary team. Desired Traits Compassionate, client-centered, and mission-driven. Calm and dependable in challenging or crisis situations. Strong communicator and creative problem-solver. Organized and able to manage multiple client needs simultaneously. Committed to empowering individuals toward lasting stability and independence. Spiritual Alignment This position requires alignment with Christian values and practices, including a personal relationship with Jesus Christ, belief in the Bible as the foundation for faith and daily life, agreement with the Exodus Statement of Faith, active membership in a local evangelical church, and a Christ-like attitude in speech, actions, and service to others. Physical & Work Conditions Frequent sitting, standing, walking, and occasional lifting. Combination of field-based and office-based work with community travel. Regular interaction with individuals experiencing crisis or unstable living situations. Compensation $50,000–$55,000/year, depending on qualifications and experience. Thrive is an Equal Opportunity Employer. #J-18808-Ljbffr Portlandchristian