Mortgage Post-Closing Specialist

Job Description This person manages the sale, delivery, and funding of secondary market loans. The role includes analyzing files for HMDA reporting accuracy and communicating independently with investors and insurers to resolve post‑closing issues and exceptions. Principal Responsibilities Manage the post‑closing sale of first mortgage loans by reviewing, insuring, and delivering all mortgage files to investors and guarantors within allotted timeframes. Maintain knowledge of FHA, VA, Rural Development, Private Mortgage Insurance, and investor guidelines. Monitor the pipeline of files at different stages to ensure deadlines are met and follow up on documentation. Understand mortgage regulations such as Fair Lending, TRID, RESPA, Reg Z and Reg B. Provide exceptional customer service to customers, realtors, 3rd party service providers, and co‑workers. Track and resolve exceptions from investors and insurers to ensure timely purchase, insurance, and guaranty of loans. Respond to post‑closing audit and file review requests from internal and external examiners, auditors, investors, quality control providers, or other parties as assigned by management. Verify the integrity of HMDA data prior to delivery to the investor and determine reportability. Handle all non‑public information confidentially. Attend team meetings and training seminars as directed by supervisor. Act in accordance with FBT policies and procedures and participate in required compliance training. Qualifications Associate’s degree and at least one year of relevant work experience, or equivalent. Good communication skills with ability to interact with customers, realtors, and other professionals. Familiarity with mortgage lending concepts, practices, and procedures. Compensation and Hours Hourly Grade 4. Equal Employment Opportunity First Bank & Trust is an Equal Opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or status as a protected veteran. Applicants who would like to request reasonable accommodation to the application or interview process should call Human Resources at View phone number on click.appcast.io or email View email address on click.appcast.io. Benefits Comprehensive health, dental, vision, and life insurance, with optional additional life, disability, and other insurance. 401(k) & ESOP profit sharing with up to 7% match. Wellness program – healthy way program incentivizes gym membership and hosts educational programs and challenges. Education: student loan repayment assistance program and tuition reimbursement. Internal training program beyond onboarding. Volunteer service hours: 16 paid hours to volunteer for local charities. In‑house childcare and preschool: Kid's childcare and preschool in Brookings for employees’ children and grandchildren. #J-18808-Ljbffr