Program Coordinator

Overview The GACP Coordinator role serves as a key leadership position within both the Sunday River and Gould Teams. This role is responsible for supervising GACP coaches and acting as a liaison between the Sunday River Snowsports School and Gould Academy program leadership. This position will report directly to the VP of Resort Services. A core responsibility for this position is to help enhance and develop the program in collaboration with both Sunday River and Gould Academy, ensuring that every guest and team member is supported in a positive, professional, and team-oriented environment. The Coordinator is responsible for helping create and maintain an exceptional experience for every guest and team member. This includes, but is not limited to, welcoming guests in meeting areas, supporting and developing team members, fostering open communication, and helping to maintain a positive culture within the program. Every interaction with guests and team members should reflect a shared passion for snowsports while helping create lifelong skiers and snowboards. The Coordinator is expected to provide every guest and team member with a caring, safe, fun, and inspirational environment, with safety, learning, teamwork, and enjoyment serving as the foundation of every experience. Responsibilities Supervise and support GACP coaches throughout the season. Provide direct support and communication between Gould Academy Leads and Sunday River Team. Support Gould Academy leads with training, programming, competition scheduling, and operational needs. Manage the Competition Center while the program is in session, including Camp Friday's for all needs, including cleaning. Assist with late arrivals, lost athletes, injured athletes, and injured coaches as needed. Utilize Flaik for check-in, scheduling, bookings, time management, and operational monitoring. Review and approve payroll daily and ensure payroll is finalized by 8:00 am every Friday. Schedule weekend coaches and assist with overall staffing needs. Process GACP Coach expense reports in a timely manner. Newsletter (November‑March), including gathering coach content, editing communications, and distributing newsletters each week. Facilitate and support the GACP curriculum and training environment. Attend trainings, clinics, and professional development opportunities whenever possible. Assist with promotions, events, snowsports school, competitions, and functions outside normal operating hours when necessary. This role collaborates and works with the Gould Academy Leads for program needs and planning. Perform additional duties and responsibilities as requested by supervisors. Qualifications Previous qualifying experience gained on lower-level related jobs; within or outside the organization. PSIA/USSS certification or time spent in a similar position at another resort. Excellent communication and organizational skills. Ability to work with others in a team environment. Compensation & Benefits Wages range from $25 to $28 per hour, depending on experience, with opportunities for professional growth and advancement. Team Member Perks include: Free Ski Pass and access to other Boyne Resorts Resort discounts on dining, retail, lodging, and spa Eligibility for affordable team member housing #J-18808-Ljbffr