Applications Engineer

Job Description

Job Description

Company Profile:

 

Sullivan Process Controls (SPC) is a U.S. manufacturer of control valves and actuators for industrial end markets. The company was founded in 1986, reestablished in 2019, and is built around one straightforward belief: customers deserve the highest levels of responsiveness & technical support and that's exactly how we operate every day. Our team brings deep application knowledge across every major control valve platform with same-day quoting, lead times as fast as same day, and around-the-clock technical support. The company is experiencing strong growth and is seeking high character and high caliber talent to join our team. We are currently seeking the following position to join our team in our Northwest Houston, Texas facility, near 290 & Beltway 8:

 

APPLICATIONS ENGINEER

 

Position Summary:

 

The Applications Engineer will provide customers with world-class support, both technically and commercially. Provide quotes for new products, parts and field service and provide practical solutions for field issues. Understand valve applications for specific industry sectors such as Oil and Gas, Chemical and Petrochemical, Mining, and Power. Apply sound application practices, with the ability to communicate at technical levels to successfully gain customer trust. This is a fast pace position that requires you have the ability to prioritize, stay organized, and remain flexible with changing deadlines. The successful candidate has a strong potential to transition into a leadership position if desired.

 

Duties & Responsibilities:

 

• Size, select, and price technical control valve solutions based on requests from customers, channel partners, and outside sales team.
• Provide technically sound and commercially accurate quotations to all customers and channel partners.
• Interpret a variety of data and requests from external & internal customers, furnished in written, oral, diagram, and other forms.
• Communicate with internal/external customers daily regarding order status and expedite requests as necessary.
• Support new product development with input, review, and technical feedback based on real world experience and voice of the customer.
• Collaborate with engineering, operations, sales, quality, and finance to review & resolve customer issues.
• Support manufacturing quality by cataloging customer issues and working with design and manufacturing engineers to implement corrective actions.

 

Skills / Knowledge / Education:

 

• A Bachelor’s Degree in Mechanical Engineering, Industrial Distribution or equivalent experience.
• 5+ years experience in Control Valves, Ball Valves and/or Severe Service Applications.
• Solid understanding of the valve market with ability to interpret and apply applicable industry standards.
• Ability to interpret P&IDs and process data to accurately size and select control valve solutions.
• High level knowledge of valve components and manufacturing and assembly methods.
• Proficient use of control valve sizing and selection tools (ConVal, Fisher, Performance, etc).
• Microsoft Office Applications Experience (i.e.: Projects, Excel, Word, etc.)
• Must be able to work in a team environment with strong interpersonal skills and have the ability to multi-task and set priorities.
• Must be detail oriented and have good analytical abilities.
• Must be able to effectively communicate complex technical and commercial material at all levels (internal and external to the company).
• This position is onsite at our facility in Houston, Texas (near 290 & Beltway 8).