Assistant Store Manager (Workwear & Pet Supplies Store)

Job Description

Job Description

The primary role of the assistant manager at Chaar is to maintain high levels of sales and customer engagement, both individually, and part of the store team. Additionally, the assistant manager may be involved in all other aspects of running the store and helping customers and staff as needed.

Our ideal Assistant Manager is outgoing, ambitious in nature, detail oriented, and determined to create the best shopping experience for our customers. They are organized and adept at time management skills. Prior retail experience in sales and customer service is required.

This is not a remote work position. Must be available to work weekends & evenings as needed. 

Work Location: 1635 Airport Rd, Allentown, PA 18109
*Onboarding & training may occur at a different location*

CORE RESPONSIBILITIES

• Sales, customer service, & customer engagement
• Maintain store displays, appearance, & cleanliness
• Receive, stock, and manage rotation of inventory
• Assist store manager in managing, training and coaching staff
• Exemplify the work ethic, values, and skills 
• Resolve conflict, customer complaints, and other unexpected / unplanned incidents
• Assist in all areas related to the successful operation of the store

QUALIFICATIONS

• Outgoing, “Customer First” mentality
• Must have open availability including evenings and weekends 
• GED/High School Diploma required
• Minimum of 2 years’ retail work experience. Experience pet supply sales is preferred. 
• Excellent interpersonal skills 
• Intermediate math skills
• Ability to work independently and stay on task
• Able to prioritize competing tasks
• Clear and effective written and verbal communication and strong interpersonal skills

SALARY & BENEFITS:

• Pay range $15-19/hr depending on experience
• Medical and dental benefits
• 401k Retirement savings plan plus matching company contribution
• Paid time off and paid holidays
• Generous employee discounts
• Life-friendly operating hours

ADVANCEMENT:
Advancement opportunities to roles such as store manager or administrative roles may be offered to ASM's (assistant store managers). Advancement is based on a combination of measurable performance metrics related to sales performance, subjective feedback from other employees and customers, and other intangible considerations. 

About Us:

Founded in 2001, Chaar is a family owned retail business with four locations in the Greater Lehigh Valley of Pennsylvania looking to expand to a broader area of service. 

What other people had to say about working at Chaar

(reviews from Indeed.com)

“Very friendly, family work environment

Chaar is a great place to work. All workers including management work well together, and they truly do feel like your family, and help you grow. A typical day at work includes helping customers find the right items that suit them, answering the phone, and keeping the store clean. I learned what it is like to work with people you love and how to get along to work together with people to accomplish a shared goal. The hardest part of the job would be the knowledge of the products, but co-workers around you are always willing to help.”

“It was a fun place to work

I genuinely enjoyed my employment at Chaar, my reason for leaving was on a personal level and it did not reflect the company itself. I love the dogs and it was a wonderful communication flow between the managers and staff. I would definitely recommend this company for employment to anyone.”

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