Licensed Optician

Licensed OpticianEyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.Job Title: Licensed OpticianCompany: The Eye Institute of West FloridaLocation: Tampa, FL - Hyde Park officeTravel: Travel to our other offices in Largo, St. Petersburg, Clearwater and Tampa Westchase will be required as needed. We do pay mileage reimbursement!Hours: Full TimeOur offices are open Monday-Friday 7:00am-6:30pm. Your shifts will fall within these hours. You may need to work a little earlier/later as needed.Perks:Full Benefits Package - Medical, Vision, Dental and Life Insurance401k + Employer MatchingPaid Time Off (PTO) and Paid HolidaysPaid Maternity LeaveEmployee DiscountsCompetitive Base PayRequirements:High School Diploma or GED Equivalent requiredCurrent Florida Licensed Dispensing Optician (LDO) is requiredCurrent ABO and NCLE certifications requiredBasic computer skillsStrong customer service skillsExcitement to learn and growEssential Functions:Promote frames and lenses recommended by the doctor to meet patient needsAdjust and repair glassesFacilitate patient flowVerify medical and vision insurancesEffectively communicate with patients, doctors, and managersAnswer inquiries through phone, email, and in person requestsA Licensed Optician will achieve a world-class Total Patient Experience that maximizes retail sales while also supporting the patients' medical needs. This team member is trained to dispense and fit glasses and contacts, working from the prescriptions written by Optometrists and Ophthalmologists. They connect the patient's needs to the goods and services we offer.Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great medical supportDetermine patients' wants and needs and sell to exceed their expectationsAssist patients in selecting frames according to style and color, coordinating frames with facial and eye measurements and optical prescriptionsOperate the auto-lensometer and manual lensometerEducate and recommend specific lenses, lens coatings and frames to suit patient needsAccurately collect measurements such as bridge, eye size, temple length, seg heights, vertex distance, pupillary distance, and pantoscopic tiltDispense patient orders and repair and adjust patient framesDispense all glasses and/or contact lens orders in E360Ensure all job aids and policies are followedMaintain frame standards with cleaning and organization of fully stocked and well-presented areasFollow all protocols to keep frame inventory accurateGeneral office duties and cleaning to be assigned by managerAssist with other duties in the office as neededCommunication, interpersonal and negotiation skillsAbility to read, analyze and interpret insurance formsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manualsAbility to write routine reports and correspondenceAbility to speak effectively before groups of customers or employees of organizationHIPAA: All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and ProceduresFavorable result on background check as required by stateMust be able to provide proof of identity and right to work in the United StatesHigh school diploma or GED required. Previous medical office experience preferred; previous ophthalmic experience strongly preferred. Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experienceCurrent Florida Licensed Dispensing Optician (LDO) is required. Current ABO and NCLE certifications requiredProficient in Microsoft Excel, Word, PowerPoint, OutlookThis role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.If you need assistance with this application, please contact View phone number on click.appcast.io. Please do not contact the office directly – only resumes submitted through this website will be considered.EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.