Care Manager, Living Well Senior Solutions

Living Options Services About ERS This is a search field with an auto-suggest feature attached. There are no suggestions because the search field is empty. Text Size A A A ERS Careers Search Position: Care Manager, Living Well Senior Solutions Location: Cincinnati, OH Job Id: 3446 # of Openings: 1 Care Manager - PRN Are you a Care Manager looking for a great culture, reasonable ratios, and an opportunity to grow with an organization? Episcopal Retirement Services has been voted one of Cincinnati's TOP EMPLOYERS for 17 years running and we are hiring passionate professionals. When you love what you do, it shows! Episcopal Retirement Services has an award-winning culture and a robust mix of available benefits and perks that may include discounted meals, medical, dental, vision insurance, and other wellness perks. To learn more about ERS and our award-winning culture: Position Purpose: The purpose of the Aging Life Care™ Manager is to assist clients and their families/friends as they navigate through the complex issues associated with aging. This holistic, client-centered approach includes assessing for strengths and challenges, providing guidance, development of solutions and coordination of services. The Care Manager will allow maximum decision making to honor the autonomy of the older adult receiving the care, in accordance with current federal, state and local standards, guidelines, personal licensure and regulations, and ensure that all services are in accordance with ERS’ standards and at or above ERS’ expected levels of client satisfaction. Minimum Qualifications: Bachelor’s degree in social work, nursing, or health care related field with a current Ohio license, if applicable Experience in care management and/or in-home services preferred. Willingness to become certified through ALCA if required. Possesses a valid driver’s license, reliable transportation, and appropriate insurance coverage. Extensive knowledge of older adult needs and support and programs available. Willing to work very flexible hours including being available according to client needs. Ability to develop an excellent rapport with agency referral sources. Strong computer skills in Microsoft Office and Outlook. Willing to learn documentation system. Able to work independently with minimal supervision and to handle multiple tasks while meeting deadlines. Able to read, write, and understand the English language and speak the language in an understandable manner. Possess sight/hearing sense or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must be able to stand, sit, bend, stoop, lift, and push up to 25 pounds on a regular basis. Must be fully up to date with required vaccinations. As a Care Manager you can expect to: Provides unbiased, comprehensive assessment to determine client strengths and challenges. Determines goals, priorities and assures desired results align with client priorities. Offers possible solutions, provides resources, and coordinates information and options regarding care decisions. Develops a flexible plan of care in conjunction with the client and service providers. Monitors and manages the care plan as client needs change. Assists with determining level of care needed, next steps and transfers, if required, to appropriate level of care in a facility. Screens, arranges and partners with other services as needed/requested. Assists the client’s local and distant family members and care partners to facilitate quality, coordinated care and expectations. Acts as a liaison. Reviews financial, legal, or medical issues and offers referrals to specialists as needed. Acts as an advocate for clients, recognizing the clients’ values rather than their own. Demonstrates sensitivity to client and/or family/care partner needs, preferences, customs and feelings. To the greatest extent possible, fosters self-determination on the part of the older adult to facilitate living in accordance with his/her personal values and goals. Effectively communicates with all involved based on confidentially criteria. Ensures that all services provided to clients are in accordance with ERS’ standards and meet ERS’ expected levels of client satisfaction. Accompanies client to medical appointments and procedures when appropriate. Maintains regular in-person, phone, and/or written contact with clients, families, staff, referral sources, client’s physicians/specialists and outside community health, welfare and social agencies and others as needed to provide effective services to coordinate services and monitor client status. Counsels, coaches, and educates the client, family, and care partners as needed to ensure the client’s needs are met. Provides guidance, intervention, and advocacy during a crisis. Assures community clients are prepared in the event of an emergency. Interacts, supports, and develops plans with ERS teams and various departments (Health Services, Meals on Wheels, Center for Memory Support and Inclusion, Middle Market, Fund Development, Wellness, etc.) to promote and integrate services and resources. ERS is committed to providing equal opportunity for employment and advancement to all team members and potential team members. There will be no discrimination in employment practices because of race, color, religion, sex, national origin, ancestry, age, sexual orientation, physical or mental disability (except where reasonable accommodation would not enable the disabled person to adequately perform the essential functions of the position), military status, genetic information, or any other characteristic protected by applicable law. #J-18808-Ljbffr Episcopal Retirement Services