Customer Service Associate

Customer Service Representative

Forrest City, Arkansas, First Order Pizza, LLC

Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

Domino's is growing and we are looking to add Customer Service Representatives to our team!

Job Description

Immediate hire! Short or long shifts - your choice!

Flexible scheduling! Part time and full-time hours available work the shifts that work for you!

Job requirements:

Must be 16 years of age or older. Must be able to pass a background check. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. The ability to follow directives, perform repetitive tasks, work alone and well with others, work well under stress, meet strict quality control standards, provide excellent customer service, analyze and compile data, make good judgements and decisions.

Work conditions:

Exposure to:

• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
• Sudden changes in temperature in work area and while outside - In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
• Fumes from food odors
• Exposure to cornmeal dust
• Compact work areas including walk-in cooler
• Hot surfaces/tools including oven reaching 500 degrees or higher
• Sharp edges and moving mechanical parts

Physical duties & requirements including but not limited to:

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72' high.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching and bending performed occasionally to stock shelves and clean low areas.

Reaching

Reaching is performed continuously; up, down and forward. Workers reach above 72' occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand tasks

Eye-hand coordination is essential. Use of hands is continuous during the day. Frequent activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the pizza cutter and pizza peel, and pizza boxes.

Sensing

Talking and hearing on telephone. Depth perception as well as near and mid-range vision required for most in-store tasks. Ability to differentiate between hot and cold surfaces. Far and night vision required for driving

What makes driving for Domino's different than our competition?

Opportunity! Our Customer Service Representatives have the opportunity to work a schedule that works with their lives with flexible full-time and part-time shifts. Domino's also offers a variety of promotional opportunities such as Shift Lead, Assistant Manager, General Manager and beyond! In fact, 90% of Domino's franchise owners started out as delivery drivers for Domino's!

Diversity

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential

Ready to join our team? Submit your application today!

Additional Information

This job posting is for a position in a store owned and operated by an independent franchisee, not Domino's Pizza LLC, Domino's Pizza Franchising LLC, or Domino's Pizza, Inc. ("Domino's Corporate"). This means, among other things, that the independent franchisee is alone responsible for and will independently make all decisions concerning employment matters for the store, including those relating to hiring, firing, discipline, supervision, compensation and benefits, staffing, and scheduling. Domino's will not receive a copy of any application you submit for this job posting and will not have any control over whether you receive an interview and/or are ultimately hired. Further, Domino's does not control and is not responsible for the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee will be your only employer, and you will not be an employee of Domino's.