CSR / Scheduler

Job Description

Job Description

CSR / SchedulerLocation: Sequim, WA Pay: $23-$28 hourly, depending on experience Schedule: 40+ hours weekly | Monday through Friday | 8:00 AM-5:00 PMBe the first friendly voice our customers hear!If you're an organized, people-focused multitasker who thrives in a fast-paced office, join Air Flo Heating Co., a trusted Olympic Peninsula HVAC company for over 50 years, as our next CSR / Scheduler and help deliver an exceptional experience for both customers and our service team.We're Looking ForAt least 2 years of customer service, scheduling, or office support experienceStrong communication and problem-solving skillsAbility to juggle multiple priorities in a busy environmentComfortable using computers and learning new softwareHVAC industry experience is helpful, but we'll train the right personWhy Join Air Flo?100% company-paid health insuranceCompany-paid life insuranceShort- and long-term disability coverageSimple IRA program with 3% employer matchSix paid holidays each yearPaid sick leave starting on your first day40 hours of paid vacation after your first yearYour Day-to-DayAnswer incoming calls and assist customers with service requestsSchedule appointments and coordinate technician routesCommunicate schedule updates and appointment detailsEnter job information and maintain accurate recordsSupport the office with administrative and customer follow-up tasksIf you're passionate about providing outstanding customer service and enjoy keeping schedules organized, we'd love to meet you. Apply today and become part of the Air Flo team!Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment