Pool Service Technician

Job Description

Job Description

About the Role:

Join SOUTHLAND POOL & LAWN LLC as a Pool Service Technician and become an integral part of our dedicated team in Fort Walton Beach, FL. We are looking for passionate individuals who enjoy working outdoors and take pride in delivering exceptional pool maintenance services to our valued clients.

Responsibilities:

• Perform regular pool maintenance, including cleaning, chemical balancing, and equipment checks.
• Inspect and maintain pool systems, including filters, pumps, and heaters.
• Provide excellent customer service and build strong relationships with clients.
• Document service visits and communicate findings to clients.
• Ensure compliance with health and safety standards in all service activities.
• Assist in inventory management of pool supplies and equipment.
• Stay updated on industry trends and best practices in pool maintenance.

Requirements:

• Previous experience in pool maintenance or related field is preferred.
• Valid driver’s license and reliable transportation is a plus.
• Knowledge of pool chemicals and maintenance practices.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.
• Excellent communication and customer service skills.
• Willingness to work flexible hours, including some weekends.
• Certification in pool and spa maintenance is a plus.

Key Service Details:

• Cleaning: Skimming, vacuuming, brushing, and emptying skimmer/pump baskets. 
• Chemical Balancing: Testing and adjusting pool water chemistry (chlorine, pH, etc.) to maintain safe and healthy levels. 
• Reporting Repairs: Reporting leaks and parts needing repairs or replacement on pool components. 
• Customer Service: Interacting with clients, addressing concerns, and providing excellent service. 
• Safety: Ensuring safe practices, including proper handling of chemicals and equipment, according to Health Department Guidelines.  
• Record Keeping: Maintaining logs of service visits, chemical readings, and repairs. 
• Inventory Management: Reporting chemicals to be ordered and signing out supplies of chemicals and parts. 
• Flexibility: Working outdoors in various weather conditions and potentially on weekends or holidays. 
• Route Optimization: Skills at planning, optimization, and execution of efficient service routes. Ability to handle changes due to weather, traffic, or schedule alterations. Finding alternative routes quickly when faced with roadblocks or detours. Remaining motivated and calm despite setbacks like difficult customers or delays. Effectively communicating with the office and customers about route adjustments. Using software to determine the most efficient sequence of stops, considering factors like time windows, chemical capacity, and service locations.

About Us:

SOUTHLAND POOL & LAWN LLC has been proudly serving the Fort Walton Beach community for over a decade. Our commitment to quality service and customer satisfaction has made us a trusted name in pool and lawn care. Employees love working here due to our supportive team environment and opportunities for growth within the company.