Audio Visual Lead Technician
Ockers Technologies
The Lead Technician is responsible for overseeing daily field execution of audiovisual projects while actively participating in installation, system integration, and coordination activities. This role serves as the primary field lead on assigned projects and is responsible for maintaining installation quality, productivity, communication, and adherence to company standards. The Lead Technician acts as the bridge between the field team, Field Manager, Project Management, and Engineering. This role is expected to lead by example, maintain accountability in the field, and ensure projects progress efficiently and professionally. The Lead Technician is not solely a working foreman position. This role includes leadership, coordination, documentation oversight, quality control, and field-level project ownership. Field Leadership & Execution Lead day-to-day field operations on assigned projects Direct technicians and AV technicians on daily tasks, priorities, installation methods, and workflow Ensure labor resources are utilized effectively Maintain project momentum and identify risks before they impact schedule Lead by example through professionalism, workmanship, and accountability Oversee installation of displays, projection systems, audio systems, control systems, DSP systems, conferencing systems, and network-based AV systems Verify installations are completed per drawings, specifications, company standards, and manufacturer requirements Ensure installations remain clean, organized, and serviceable Rack Build & System Integration Oversee rack fabrication and final system integration Verify proper wiring methods, labeling standards, cable management, and equipment layout consistency Assist with device configuration, DSP verification, control system validation, and Dante/network verification Coordinate with programmers and engineers during commissioning Project Coordination Coordinate directly with Field Manager, Project Manager, Engineers, Programmers, and other trades Review project status regularly and identify material shortages, site readiness issues, schedule conflicts, and missing information Communicate field concerns early before impacting schedule or labor Quality Control & Standards Maintain responsibility for field quality on assigned projects Ensure all work meets company expectations for appearance, functionality, labeling, and documentation Perform ongoing quality checks throughout installation Reduce rework and punch list items through proactive oversight Verify systems are installation-complete before requesting commissioning support Documentation & Reporting Ensure daily field updates are completed accurately Verify Teams updates include progress updates, photos, redlines, and open issues Maintain awareness of as-built changes, device changes, and cable modifications Assist with project closeout documentation when required Crew Development & Accountability Mentor and train Technicians and AV Technicians Set expectations for workmanship, productivity, professionalism, and communication Correct installation issues and improper work methods immediately Assist Field Manager with identifying training gaps, performance concerns, and advancement opportunities Promote a positive and accountable work environment Scheduling & Daily Planning Plan daily field activities to maximize productivity Coordinate manpower needs with Field Manager Verify product is available, work areas are ready, and required information is available prior to starting work Adjust field priorities as project conditions change Testing & Troubleshooting Lead field-level troubleshooting efforts Verify system functionality prior to commissioning Assist with signal flow verification, device communication, audio/video testing, and control validation Escalate advanced programming or engineering issues appropriately Safety & Site Compliance Enforce OSHA and site safety requirements Maintain organized and safe work areas Ensure proper use of PPE, ladders, lifts, and power tools Promote safe working habits throughout the team Performance Expectations Leadership Maintains control and organization of field operations Holds field personnel accountable Leads professionally under pressure Supports company standards consistently Productivity Maximizes crew efficiency Keeps projects progressing on schedule Minimizes downtime and labor waste Communication Provides accurate and timely updates Escalates issues early Coordinates effectively with office and field teams Technical Ability Demonstrates strong understanding of AV signal flow, rack integration, DSP basics, control systems, and networking fundamentals Troubleshoots field-level issues independently Quality Maintains high-quality installations Reduces punch list items and callbacks Ensures systems are field-ready prior to commissioning Required Skills & Qualifications Strong understanding of AV systems, signal flow, audio/video distribution, control systems, DSP systems, and basic networking Ability to read and interpret drawings, schematics, signal flow diagrams, rack elevations, and specifications Proven experience leading AV installations Experience with rack fabrication, system integration, device configuration, and troubleshooting Familiarity with Q-SYS, Extron, Dante, Shure, and AV over IP systems Strong communication and organizational skills #J-18808-Ljbffr
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