Quality Program Consultant

Job Description

Job Description

SYSTEMTEC is seeking a Quality Program Consultant for a on-site opportunity for candidates in Columbia, SC. Candidate will lead initiatives to maintain, evaluate, and improve organizational Quality Management Systems (QMS), ensuring compliance with applicable quality standards and corporate requirements. This role partners with project managers, leadership, and cross-functional teams to conduct audits, analyze performance metrics, manage corrective actions, and promote continuous improvement through coaching, training, and data-driven recommendations.

Required Qualifications of the Quality Program Consultant:

• Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
• Must be able to obtain the required C2 clearance and successfully complete a credit check during the pre-screening process.
• Bachelor’s degree or at least four years of equivalent work experience.
• Seven years of experience developing and implementing Quality Management Systems, including at least three years conducting audits under ISO 9000, Total Quality Management (TQM), Six Sigma, Capability Maturity Model Integration (CMMI), or Baldrige criteria.
• Advanced knowledge of Quality Management Systems methodologies, compliance requirements, and continuous improvement practices.
• Experience planning and conducting internal audits, tracking findings, managing corrective actions, and supporting external certification and surveillance audits.
• Strong analytical, organizational, decision-making, and interpersonal skills, with exceptional attention to detail.
• Experience with automated records and reporting systems, including troubleshooting system issues and analyzing process performance data.
• Ability to prepare management reports, deliver presentations, and communicate quality findings and recommendations to leadership.
• Proficiency with Microsoft Office and the ability to coach cross-functional teams on quality standards, documentation, and process adherence.

Preferred Skills/Experience of the Quality Program Consultant:

• Experience with Microsoft Access, Visio, or statistical analysis software such as JMP or Minitab.
• Experience with document control administration, management reviews, and quality management training.
• Background in root cause analysis, performance measurement, trend analysis, and corrective action planning.
• Experience monitoring service-level agreements (SLAs) and reporting compliance with corporate quality requirements.
• Strong collaboration and coaching skills, including the ability to influence matrixed teams and encourage shared accountability.

Responsibilities of the Quality Program Consultant:

• Direct the implementation, maintenance, and continuous improvement of Quality Management Systems, ensuring applicable standards and certification requirements are met across organizational units.
• Coordinate internal audits, support external registration and surveillance audits, communicate findings to management, and track corrective actions through timely resolution.
• Coach project managers and cross-functional teams on quality expectations, performance measurement, root cause analysis, and process improvement initiatives.
• Develop, maintain, and control quality manuals, forms, procedures, and reference materials while providing document control training and support.
• Monitor key performance indicators, service-level agreements, and other quality metrics; analyze data to identify trends, validate results, and recommend improvements.
• Prepare management reports, support quality education and management reviews, and collaborate with stakeholders to strengthen compliance and organizational effectiveness.

Work Location: On-site. Columbia, SC.

Compensation / Benefits: Full-Time Employment with SYSTEMTEC means competitive compensation, access to health, dental, disability, and life coverage, and 401(k) with match.