Security Guard Luxury Retail Environment
$25 per hourCoastal International Security, Inc
Job Description
Job Description
Security Officer - Luxury Retail
Location: Chicago, IL 60622 (In-Person) Compensation: $25.00/hr + Paid Sick Time
Schedule: Full-Time or Part-Time | Weekdays 11:00 AM, 7:00 PM | Sunday 12:00 PM, 6:00 PM | Weekend availability required
License: Valid Illinois PERC Security Card required before first day
ABOUT THIS ROLE
We are seeking a professional and composed Security Officer to support a high-profile luxury retail environment in Chicago. This role requires a strong presence, sound judgment, and the ability to balance security awareness with a refined guest experience.
The ideal candidate is comfortable managing high foot traffic, understands access control and crowd dynamics, and can operate confidently in a visible, client-facing role where discretion and professionalism are essential.
KEY RESPONSIBILITIES
- Maintain a professional, welcoming, and authoritative presence throughout the store
- Greet and guide guests while supporting a calm, orderly environment
- Monitor entry and exit points and manage access as appropriate
- Observe and manage crowd flow during peak periods and special activations
- Provide clear direction and support during busy hours
- Receive and track deliveries, packages, and high-value items accurately
- Identify and discreetly address suspicious or disruptive behavior
- De-escalate tense situations using calm, respectful communication
- Communicate effectively with store leadership regarding incidents or concerns
- Maintain confidentiality regarding clientele, staff, and internal operations
- Uphold grooming, uniform, and conduct standards consistent with a luxury retail setting
QUALIFICATIONS
- Valid Illinois PERC Security Card, required before your first day
- Prior experience in law enforcement, military, corrections, security, or door and crowd control, strongly preferred
- Experience managing entry control or high-volume guest environments is a plus
- Strong situational awareness and sound decision-making skills under pressure
- Excellent communication and conflict de-escalation abilities
- Ability to remain calm, alert, and professional throughout the shift
- Reliable transportation and consistent punctuality
- Ability to stand and actively monitor for extended periods
WHAT WE OFFER
- $25.00/hr competitive hourly rate
- Paid sick time
- Full-time consistent schedule with open availability
- Professional, structured work environment in a premier luxury retail setting
MANDATORY REQUIREMENTS - READ BEFORE APPLYING
- Must hold a valid Illinois PERC Security Card before starting, no exceptions
- Must have prior security experience in a retail, hospitality, or high-volume public environment
- Must be available weekdays 11:00 AM to 7:00 PM and Sundays 12:00 PM to 6:00 PM
- Must have reliable transportation and be able to report consistently to the Chicago location
- Position is 100% in-person, no remote option
Coastal International Security is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status.
Vacancy posted 12 days ago
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