Customer Retention Specialist - State Farm Agent Team Member

We're Hiring! We are a very busy office and are looking for our next great team member. We are a growing agency with big dreams and lots of potential. We want to work alongside those who are equally committed to excellence and personal achievement. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Bindu Verma - State Farm Agent! Customer Retention Specialist Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses. You need to have prior experience with a major insurance carrier to qualify. Compensation: $50,000.00 - $70,000.00 per year About Our Agency Our office is located in Princeton. We currently have 6 team members at our agency. Our agency has received awards including: Chairman's Circle, Ambassador Travel, and Senior Vice President's Club Additional languages spoken: Spanish If you want a career, not a job, then we encourage you to apply. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Bindu Verma