Host

Role: Host

Location: New York City (One Fifth)

Status: Full-time - Hourly + TIPs
(as a host team member you will be in the entire tip pool for the whole restaurant)

Reports to: General Manager, Assistant General Manager, and Floor Managers

Position Summary

The Host is the first and last impression of Golden Steer NYC, embodying hospitality and ensuring every guest feels welcomed from the moment they arrive until the moment they leave. You’ll manage reservations, greet guests with warmth, and maintain the flow of the dining room with professionalism and poise. As the gatekeeper of the Golden Steer experience, you will balance precision, charm, and urgency to deliver the timeless service we are known for.

MUST have NYC HOST Experience to be considered for this role

Key Responsibilities

• Guest Reception: Greet every guest warmly and professionally, ensuring an exceptional first impression.
• Reservation & Seating Management: Manage the reservation system and waitlist, balancing guest expectations with operational flow.
• Dining Room Flow: Work closely with servers, managers, and bussers to maintain smooth pacing of seatings and turnover.
• Hospitality & Professionalism: Anticipate guest needs, accommodate special requests, and handle complaints with grace.
• Phone & Guest Communications: Answer phones, manage inquiries, and confirm reservations with clarity and polish.
• Cleanliness & Organization: Maintain a spotless host stand and entryway, ensuring menus and materials are always presentable.
• Team Collaboration: Support the service team by communicating table status and guest preferences effectively.

Golden Steer Core Values (How We Win)

• Championing Character: Treat guests and teammates with respect; stay calm, clear, and gracious under pressure.
• Consistency Breeds Excellence: Every greeting, every farewell, every detail executed to the same high standard.
• Going the Extra Mile: Anticipate needs, offer thoughtful touches, and ensure every guest leaves with a lasting positive impression.

Experience & Qualifications (Must-Haves)

• 1+ year of host, receptionist, or guest services experience in a high-volume, upscale restaurant preferred.
• Strong communication and multitasking skills.
• Poised, professional, and welcoming presence.
• Familiarity with reservation management platforms (Resy, OpenTable, etc.) preferred.
• English required; Spanish a plus.

Operations & Compliance

• Uphold NYC DOH sanitation standards in entry and dining areas.
• Follow safety and accessibility protocols at all times.

Teamwork & Culture

• Show up prepared, polished, and ready to deliver excellence.
• Communicate proactively with managers and teammates.
• Represent Golden Steer with professionalism and pride both in person and over the phone.

Physical & Scheduling Requirements

• Stand and move quickly for 8–10 hours.
• Nights, weekends, and holidays required.

Compensation & Benefits

Hourly rate plus benefits and opportunities for growth in a chef-driven, classic steakhouse culture. Final compensation commensurate with experience.

To Apply

Please submit your resume.

Equal Opportunity

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We are committed to cultivating a diverse and inclusive workplace where everyone feels valued and respected.

Golden Steer Steakhouse — New York • One Fifth Avenue