Internal Communications Manager

Internal Communications Manager Is it surprising to hear that a financial institution of 1.5 million members and over $30 billion in managed assets say that success comes from focusing on people, not profits? Our "people helping people" philosophy has guided us since 1935, driving our deep commitment to serving our members, communities, and each other. When you join our team, you become part of a purpose-driven organization where your work makes a real difference. While we're proud of our history, we're even more excited about our future. With business and technology transformation on the horizon, there's never been a better time to be part of BECU. The target pay range for this position is $104,000.00-$126,900.00 annually. The full pay range is $80,800.00 - $150,200.00 annually. At BECU, compensation decisions are determined using factors such as relevant job-related skills, experience, and education or training. Should an offer for employment be made, we will consider individual qualifications. In addition to your salary, compensation incentives are available for the hired applicant. Incentives are performance based and targets vary by role. Employees and their eligible family members have access to a wide array of employee benefits, such as medical, dental, vision and life insurance coverage. Employees have access to disability and AD&D insurance. We also offer health care and dependent care flexible spending accounts, as well as health savings accounts, to eligible employees. Employees are able to enroll in our company's 401k plan and employer-funded retirement plan. Newly hired employees accrue 6.16 hours of paid time off (PTO) on a per pay period basis based on hours worked (up to a maximum of 160 PTO hours per year) and receive ten paid holidays throughout the calendar year. As the internal communications manager at BECU, you'll be at the heart of how we inform, inspire, and engage our employee community. Your work will shape how our people connect with BECU's purpose, vision, values, and strategies making sure every team member understands not just the what, but the why. In this role, you'll serve as the primary internal communications partner for three critical areas of the organization: Technology, RCC (Risk, Compliance & Cyber), and Operations. You'll lead high-impact initiatives, craft thoughtful communications, and serve as a trusted advisor to leadership across these teams. Your influence will help bring our culture to life, drive clarity through change, and cultivate a sense of unity across the organization. This is your opportunity to be a driving force behind transparent, compelling, and meaningful internal storytelling at BECU. To join our dynamic team, we require candidates to reside in the state of Washington and live within a reasonable driving distance from Tukwila. We are requesting that you come into our HQ on Tuesdays & Wednesdays. What you'll do: Strategize for engagement: Develop and implement tailored internal communications strategies that support employee engagement and awareness across Technology, Risk, Compliance & Cyber, and Operations teams. Partner with Leaders: Build strong relationships with credit union leaders across your divisions, including the Executive Management Team, offering strategic communication recommendations that align with BECU's goals. Craft High-Impact Messaging: Develop content in various formatsemail, intranet articles, presentations, infographics, video scripts, and moreto support change initiatives, cultural engagement, and executive visibility. Maintain Editorial Consistency: Work closely with internal and external communications teams to align messaging, calendars, and campaign priorities across platforms and channels. Measure & Optimize: Define metrics to evaluate communication effectiveness, identify trends, and adjust strategies to ensure continued relevance and impact. Enhance Communication Channels: Continuously manage and improve internal communications methods, ensuring they effectively support BECU's strategic objectives in collaboration with relevant stakeholders. Support Special Events: Participate in on-site company events, conferences, and meetings to ensure alignment and support for communication efforts. Additional Contributions: Perform other duties as assigned, contributing to the overall success of the Internal Communications team and BECU. This isn't just about ticking off tasks on a list. It's about making a significant, positive change in BECU's journey, where your contributions are valued, and your growth is continually fostered. What you'll gain: Strategic Influence: A seat at the table to advise senior leaders across Technology, Risk, Compliance, Cyber, and Operations and help shape internal narratives that drive engagement and clarity. Creative Ownership: The freedom to bring your storytelling vision to life through compelling content and design strategies. Collaborative Culture: A highly supportive, team-oriented environment where your voice and ideas are welcomed and respected. Professional Growth: The opportunity to lead large-scale communication initiatives and continuously expand your skills across strategy, writing, design, and digital platforms. Mission-Driven Work: The ability to do work that truly matters supporting a credit union that's built on people helping people. Qualifications: Minimum Qualifications: Bachelor's degree in English, Journalism, Communications, or equivalent work experience. Typically requires 5+ years of corporate writing, editing, creative design, or content management experience. Typically requires 3+ years managing complex enterprise-level projects from start to finish. Desired Qualifications: Ability to adapt quickly and learn new platforms and tools. Experience managing agency/vendor partnerships for communications deliverables. Proven success in managing internal communication programs and building effective relationships with diverse stakeholders. Experience using Microsoft 365 (Outlook, Teams, Word, Excel, PowerPoint, SharePoint). Experience with business writing utilizing AP Style, editing, and proofreading skills. Skilled in verbal communication and cross-functional consensus building. Experience with design platforms like Canva or Adobe Creative Suite. Proficiency in video direction, editing, and production. EEO Statement: BECU is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. #J-18808-Ljbffr BECU