Technology/Healthcare Delivery Lead Manager - Payer
$94.4k - $266.3kAccenture Global
We Are: Accenture helps the world's leading enterprises reinvent by building their digital core and unleashing the power of AI to create value at speed for organizations across industries. Our strategy is to be the reinvention partner of choice for our clients and lead in the safe, widespread adoption of AI, and to be the most client-focused, AI-enabled, great place to work in the world. We bring together the talent of our approximately 814,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale. Through our Reinvention Services, we offer broad expertise across Cybersecurity, Digital Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve approximately 9,000 clients and generated approximately $74 billion in FY26 revenue. You Are: We are seeking an experienced Program Delivery Manager to support complex, full-lifecycle technology programs for our healthcare clients. You are a collaborative delivery leader who combines healthcare payer knowledge, technology fluency, and strong client engagement skills to help achieve measurable business outcomes. You have experience managing cross-functional teams through complex implementations, from planning and mobilization through delivery, go-live, and optimization. You are comfortable navigating ambiguity, managing competing priorities, resolving business and technology challenges, and communicating effectively with client and Accenture leadership. As an Accenture Manager, you will work closely with Senior Managers and other program leaders to manage delivery, develop our people, strengthen client relationships, and identify opportunities to improve program performance and create additional client value. The Work: Depending on the client engagement, you will collaborate with Accenture teams, technology partners, and client stakeholders to:
- Manage workstreams within complex, large-scale technology programs, helping ensure high-quality, on-time, and on-budget delivery.
- Partner with program leadership to translate business objectives and technology strategy into actionable plans, milestones, deliverables, and measurable outcomes.
- Lead cross-functional Accenture, client, and technology partner teams throughout the delivery lifecycle, including geographically distributed onshore and offshore teams.
- Build effective relationships with client stakeholders and provide clear, concise updates regarding delivery status, accomplishments, decisions, risks, issues, and dependencies.
- Proactively identify, manage, and escalate program risks and issues, working across teams and organizational boundaries to maintain delivery momentum.
- Apply knowledge of technology, applications, data, cloud, and emerging technologies to support program decisions and connect technology delivery to business outcomes.
- Manage program governance and delivery activities, including planning, financial tracking, resource coordination, status reporting, quality management, and dependency management.
- Oversee the development of high-quality client deliverables, ensuring they are accurate, complete, consistent, and aligned with program objectives.
- Identify opportunities to improve delivery performance, processes, quality, and client value.
- Coach and develop analysts and consultants, fostering an inclusive, collaborative, and accountable team environment.
- Support practice and business growth by identifying emerging client needs and contributing to proposals, solution development, and follow-on opportunities.
- Minimum of 5 years of experience leading complex technology programs, including multiple large-scale, full-lifecycle implementations from mobilization through go-live and post-deployment optimization.
- Minimum of 3 years of experience in the healthcare payer and/or Pharmacy Benefit Management (PBM) industry, with knowledge of core payer processes such as claims, enrollment and eligibility, benefits, and provider data management.
- Minimum of 2 years proven experience engaging and influencing senior client business and technology leaders, including communicating program strategy, delivery status, risks, issues, and recommendations.
- Minimum of 2 years of demonstrated experience leading large, cross-functional and geographically distributed teams and applying technology expertise, including Agile/Scrum delivery methods, to achieve business and program outcomes.
- Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate’s Degree, must have equivalent minimum 6-year work experience.
- You have experience leading cloud, data, AI, application modernization, platform transformation, or other large-scale technology modernization programs.
- You have certifications or demonstrated experience with major cloud platforms, including Microsoft Azure, AWS, or Google Cloud.
- You have demonstrated experience applying generative AI and AI-enabled tools within technology delivery or business transformation.
- You have a PMP, Agile, Scrum, SAFe, or similar program/project delivery certification.
- You have experience helping shape new client opportunities, proposals, or follow-on transformation work.
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$132.5k - $302.4k
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$94.4k - $266.3k
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