System Administrator

Job Description

Description


SAIC has an immediate need for a System Administrator that can troubleshoot and resolve Tier 1-2 operational tickets as part of a 24/7/365 operations located in either location Charleston, SC or New Orleans, LA.

This is a hybrid/remote role; however, the candidate MUST be within 30 miles of either location.

NOTE: this is a 3rd shift position (12:00a-8:00aEST) Tuesday-Saturday (subject to adjust for peer/customer support)


Typical Duties Include:

• Acknowledge or receive Priority 1 system outages then troubleshoot
• Troubleshooting system admin related hosting outages and operational tickets
• Work with application team and other team members to resolve outages
• Report outages and issues to data center team members, leadership and program teams
• Perform software updates and patches, as necessary
• Use of monitoring systems such as SolarWinds and SPLUNK
• Manage Active Directory, group policy and Account issues
• Interpret technical information to create and send written notifications and SITREPs on behalf of the Division
• Review and edit written notifications and SITREPs, before they are sent on behalf of the Division
• Apply system related cyber updates and STIGs to address vulnerabilities

Qualifications


Required Education:

• BS degree and two (2) years of related experience; four (4) years of experience accepted in lieu of degree

Required Skills:

• Working knowledge of AWS Console & AWS Hosting environment
• Experience with CITRIX Director
• Working knowledge of Active Directory and group policy
• Working knowledge of ports and their function
• Working knowledge of monitoring systems such as SolarWinds and SPLUNK
• Working knowledge in troubleshooting windows server OS and supporting functions across a domain
• Self-starter with ability to self-direct training
• Proven ability to grasp and apply new information quickly
• Strong desire to grow in a face paced environment
• Shows initiative on assignments, and professionally executes projects with little direction
• Ability to be creative, innovative, and responsible, and able to master good decision-making skills
• Work as an integral part of a team and thrive in collaborative environments
• Excellent written and oral communication
• Professional sense of customer service working through issues and communicating with higher level mission owners

Required Clearance:

• Active DoD Secret Security Clearance

Required Certification:

• DoD 8140 IAT Level II (Security+ CE, CCNA, or GSEC)

Desired Certifications:

• Windows Server OS 2022
• AWS Practitioner

Overview


SAIC accepts applications on an ongoing basis and there is no deadline.

SAIC® is a premier mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, intelligence, and civilian markets includes secure high-end solutions in mission IT, enterprise IT, engineering services, and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives.


We are approximately 23,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.