Texas Licensed Insurance Representative

Providing exceptional service in a fast-paced environment, the full-time Texas Licensed Insurance Representative will resolve complex inquiries, support policy updates, and ensure compliance while working remotely. Key responsibilities Deliver exceptional service by resolving inquiries and supporting policy updates in a contact center Retain members through effective problem-solving and accurate documentation of interactions Identify opportunities to upsell and cross-sell insurance products while maintaining a customer-focused approach Required qualifications High School diploma or GED required; college degree preferred Property & Casualty or Personal Lines license required (or ability to obtain within 90 days) Spanish fluency required for bilingual queue Previous insurance or call center experience preferred Strong computer and multitasking skills