MEDICAL ASSISTANT - MENTAL HEALTH - TELEPRESENTER - PELICAN BAY STATE PRISON

Job Description and Duties

Effective July 1, 2025, in accordance with the applicable Memorandum of Understanding, the Personal Leave Program 2025 (PLP 2025) was implemented in response to the status of the State budget. PLP 2025 requires each full-time employee in Bargaining Unit 20 and related Excluded, Exempt and Statutory Exempt employees, will have their base salary reduced by 3 percent and will receive 5 PLP 2025 leave credits monthly through June 2027. Salaries do not reflect the recent changes. Part-time employees are subject to the same conditions as full-time employees, on a prorated basis equivalent to their time-base. Permanent intermittent employees are subject to the same condition as full-time employees, based on the number of hours worked in the pay period.

Please be advised of the following additional pay benefits individuals may be eligible for:

This classification is subject to Section 5, Hiring-Above-Minimum (HAM) Authorization of the California State Civil Service Pay Scales. The authorized HAM rate for this classification is $4556.00.

Please note: Individuals may be eligible to receive a $10,000 one-time recruitment and retention stipend should they meet the eligibility criteria, including but not limited to remaining employed with CCHCS for six months. Additionally, individuals may be eligible to receive a monthly recruitment and retention differential during their first year with CCHCS (totaling $5,000), should they meet the eligibility criteria. 

IMPORTANT: California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) employees may be eligible for a $5,000 referral bonus should you be selected for hire, and remain employed with CCHCS for 90 days. For a CDCR/CCHCS employee to be considered, a questionnaire must be completed to the best of your knowledge, including the referring employee’s name, classification, PERNR, and work location. The questionnaire will be provided to the selected candidate during the pre-employment process.

Under the administrative supervision of the Supervising Registered Nurse (SRN) II/III, Correctional Facility (CF), and the clinical supervision of the Staff Psychiatrist, Correctional and Rehabilitative Services (Safety), the Medical Assistant (MA) provides support to the Psychiatrists in a variety of health care settings. The MA under the clinical direction of the Psychiatrist or the valid authorization by a psychiatrist’s order is responsible for performing patient oriented procedures, providing support to the mental health care team for daily operations, communicating effectively with patients, Psychiatrists, and other members of the health care team, and performing administrative duties. The MA is responsible for addressing the ongoing needs of patients, working with the Psychiatrists and other health care providers, and promoting the efficient, appropriate, and cost-effective use of health care resources.

Medical Assistant Minimum Qualifications:

Possession of a valid certificate from an agency approved by the Department of Consumer Affairs, Medical Board of California to practice as a Medical Assistant.

Department of Consumer Affairs approved Agencies include:

• American Association of Medical Assistants
• American Medical Certification Association  
• American Medical Technologists     
• California Certifying Board of Medical Assistants
• Multi-skilled Medical Certification Institute, Inc.

You must have ACTIVE certification status prior to appointment into the classification.

This Job Control is listed Until Filled. Applications will be reviewed on the following dates:
07/15/26, 07/29/26, 08/12/26, 08/26/26, 09/10/26, 09/24/26, 10/08/26, 10/22/26

You will find additional information about the job in the .

Special Requirements

Please do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications (MQ) will be verified prior to interview and/or appointment. If you are meeting MQ’s with education, you must include your unofficial transcripts/diploma for verification . Official transcripts may be required upon appointment. If it is determined that an applicant does not meet the MQ’s, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at .

Candidates new to CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting.

Tuberculosis (TB) testing is required for candidates new to CCHCS prior to appointment followed by department annual TB testing/evaluation thereafter. When submitting supporting documents, PDF file format is preferred.

CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to .

This advertisement may be used for other vacancies that occur during the life of this recruitment.  

Employment History on the STD. 678 must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, and contact names and phone numbers of supervisors. To prepare for the State Application process, please visit .

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Benefits

Benefit information can be found on the California Department of Human Resources (CalHR) website, , and the CalPERS website, .

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at .

Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at .

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional Information

PRIORITY CONSIDERATION WILL BE GIVEN TO RE-EMPLOYMENT, DEPARTMENTAL RESTRICTION OF APPOINTMENT, STATE RESTRICTION OF APPOINTMENT, AND SURPLUS CANDIDATES.

All methods of appointment may be considered.

State Application Checklist:  To prepare for the State application process, please visit  .

Interview Checklist:  To prepare for the interview process, please refer to the  .

CCHCS accepts electronic applications. If interested, please submit an electronic application (STD 678) through your CalCareer account at  . Your application must be submitted on or before the above Final Filing Date.

Paper App (If unable to submit an electronic application): To apply for this position, you may submit a Standard State Application (STD 678) along with copies of your most recent performance report, college transcripts/college diploma (if applicable) and license/certification (if applicable) to the contact person listed above.

Resumes will be accepted in addition to the required STD. 678.

This advertisement may be used for other vacancies that occur during the life of this recruitment.  

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  Possession of a valid certificate from an agency approved by the Department of Consumer Affairs, Medical Board of California to practice as a Medical Assistant .