Food Server

Description

Job Summary:

Deliver an exceptional meal experience to each and every guest by taking and delivering orders with courtesy, timeliness, competence, and knowledge in alignment with all company, department, and Health Department policies, procedures, and regulations.


Essential Job Functions:

• Take and deliver customer orders and input into POS system
• Check with customers often to ensure they are enjoying their meal and take action to correct any problems
• Maintain tables by removing dishes and glasses
• Explain how various menu items are prepared, describing ingredients and cooking methods
• Up-sell drinks and desserts
• Check identification to ensure minimum age requirements for consumption of alcoholic beverages
• Finalize guest checks
• Relay all guest compliments/complaints to appropriate supervisor
• Maintain required side work on assigned workstation
• All other duties that may be assigned

Requirements

Work Environment:

• Must be willing to work any shift when necessary, including weekends and holidays
• Must be able to tolerate areas containing second hand smoke

Job Requirements:

• Must be able to speak, read, write and understand English; Bilingual a plus
• Must be at least 21 years of age
• Must present a well-groomed, professional appearance
• Must have Alcohol card and Health card or ability to obtain same
• Previous food server experience required; at least one year
• Must possess excellent customer service skills
• High School Diploma or equivalent preferred

Physical Requirements:

• Must be able to stand and walk for prolonged periods of time
• Must be able to grasp, bend, lift and carry a tray of up to 30 pounds