Epic Revenue Cycle Systems Analyst

Role Description

We are seeking an experienced Epic Revenue Cycle Systems Analyst to serve as a subject matter expert supporting and optimizing Epic Hospital Billing (HB), Professional Billing (PB), and Claims workflows. This role acts as a key liaison between Revenue Cycle operations and IT, ensuring alignment between system functionality, operational goals, and regulatory requirements. This is an excellent opportunity for someone who thrives in a collaborative, fast-paced healthcare environment and enjoys driving continuous improvement across the revenue cycle.

• Provide advanced functional support and configuration guidance for Epic HB, PB, and Claims applications
• Serve as the primary liaison between Revenue Cycle teams and IT for system issues, enhancements, and initiatives
• Troubleshoot and resolve complex issues across billing, claims processing, and payment workflows
• Support professional billing workflows including charge capture, claim edit resolution, and reimbursement optimization
• Lead and support performance improvement initiatives (clean claims rate, DNFB reduction, denial prevention)
• Ensure compliance with payer rules, Medicare/Medicaid, and commercial billing regulations
• Analyze current workflows and align Epic functionality with industry best practices
• Develop reporting insights using Epic tools (Clarity, Cogito, Caboodle)
• Facilitate stakeholder meetings, workflow reviews, and end-user training sessions
• Participate in system upgrades, go-lives, and ongoing optimization initiatives

Qualifications

• 3+ years experience in an Epic Systems Analyst role
• One of the following Epic certifications:
  • Epic Resolute Hospital Billing (HB)
  • Epic Resolute Professional Billing (PB)
• Strong knowledge of end-to-end healthcare revenue cycle operations
• Experience supporting billing, claims, and reimbursement workflows
• Proven experience troubleshooting complex system and workflow issues
• Familiarity with payer regulations and compliance requirements

Requirements

• Experience with provider-based billing and reimbursement workflows
• Experience in Revenue Cycle optimization (denials, DNFB, reimbursement improvements)
• Data analytics experience (SQL, Power BI, Tableau)
• Hands-on experience with Epic reporting tools (Clarity, Cogito, Caboodle)
• Experience working in Community Connect environments
• Strong business analysis and workflow optimization capabilities
• Excellent communication, stakeholder engagement, and consultative skills
• Ability to manage multiple priorities and complex initiatives

Benefits

• Competitive benefits package including medical and dental coverage
• Eligibility for monthly and annual bonus programs (once permanent in PFS)
• Supportive, people-first culture with a strong sense of community
• Friendly, collaborative team environment with approachable leadership
• Opportunities to participate in community events and initiatives

Work Environment

• Fully remote role with occasional onsite requirements for meetings or go-lives
• Highly collaborative environment partnering with:
  • Revenue Integrity
  • HIM
  • Patient Access
  • Patient Financial Services (PFS)
  • Compliance teams
• Fast-paced, project-driven healthcare setting

Job Type & Location

This is a Contract to Hire position based out of Richmond, VA.

Pay and Benefits

The pay range for this position is $40.00 - $53.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Application Deadline

This position is anticipated to close on Jul 10, 2026.