Assistant Store Manager I Mobile

Assistant Store Manager I Mobile - CCI

Cox Communications, Inc. is looking for an Assistant Store Manager I Mobile - CCI. This position is located in Irvine, CA and is full time. The hourly pay rate is between $24.71 and $37.12 per hour, plus an annual incentive/commission target of $13,056.00. This role requires no remote option and requires working at a specified Cox location. Travel is required 5% of the time. The work shift is day.

As an Assistant Store Manager I, you will help align the sales team around creating the best sales experience possible. You will share your passion for excellence while keeping up with the performance of the store. Marketing and merchandising programs are part of your purview, from helping develop sales strategies to growing the customer base. You will also keep a keen eye on the competition, watching pricing trends for peak positioning.

You will report to the Store Manager, while indirectly managing the team of pros at our store. When the Store Manager is out, you will be handling some of their day-to-day responsibilities. Here are some of the things you will need to do:

• Oversee a smaller to moderate volume store with fewer transactions and lower customer traffic.
• Translate performance goals and objectives for the team and individual employees.
• Manage against store revenue to drive acquisition and retention initiatives.
• Provide ongoing training and coaching for sales staff.
• Facilitate weekly sales meetings.
• Serve as a point of escalation for complicated sales and/or customer disputes.
• Ensure staff is properly trained.
• Support troubleshooting for customer technical problems and sales tools related issues.
• Assess local competitive assortment and pricing trends.
• Serve as the Subject Matter Expert of all product knowledge and agent sales tools.
• Assist with hiring, onboarding, developing, and scheduling sales staff.
• Assist with daily cash reconciliation and weekly store audits.
• Assist with store and sales floor inventory.
• Assist with Operational Expenses and Cost Optimization.

It's a lot of work, but with great responsibility come great rewards. Here are some of the benefits you could experience as a Cox employee:

• A competitive wage and top-notch bonus/incentive plans.
• A pro-sales culture that honors what salespeople contribute to our success.
• Exceptional work-life balance, flexible time-off policies, and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.

To be considered for this role, you should have a high school diploma/GED and 3 years' experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years' experience in a related field. Preferred experience includes 1 year of management or leadership experience, previous experience with store operational duties, and experience selling Wireless/Mobile products. Interpersonal, verbal, and written communication skills; ability to build relationships and adapt to a diverse customer base; strong business acumen with an understanding of how to run a successful store; ability to be mobile in store for long periods of time to assist with greeting customers and demonstrate products and services; ability to work and multi-task in a fast-paced, constantly changing environment; computer literacy with an aptitude for learning communication products, services, and accessories; ability to lift 25-50 pounds to help manage stock room inventory; fluency in Spanish, both written and spoken.

Come join the Cox family of businesses and make your mark today!