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Customer Service Representative

Commercial Bank and Trust

Join Our Team as a Customer Service Representative!

Do you enjoy helping people, building relationships, and making a difference in your community? Commercial Bank & Trust is looking for a Customer Service Representative to join our team in Mineral Wells . If you are friendly, detail-oriented, and enjoy helping customers find the right financial solutions, we'd love to meet you!

What You'll Do

As a Customer Service Representative, you'll help provide an exceptional experience for our customers by:
  • Opening new accounts and assisting customers with account questions and services.
  • Helping customers with IRAs, ATM/Debit cards, Internet Banking, E-Statements, and Mobile Banking.
  • Greeting customers and providing friendly, helpful service.
  • Supporting teller operations when needed.
  • Assisting with Safe Deposit Box rentals, access, and payments.
  • Monitoring reports and completing daily operational tasks.
  • Building relationships with customers and identifying opportunities to meet their financial needs.
  • Working closely with your team to provide excellent service and support daily branch operations.
What We're Looking For
  • High school diploma or equivalent.
  • Excellent verbal and written communication skills.
  • Strong customer service and relationship-building skills.
  • Proficiency with Microsoft Office or related software.
  • Professional, friendly, and positive attitude.
  • Ability to work well with others and handle customer needs with tact and care.

Why You'll Love Working Here

At CBTC, our Core Values- Integrity, Respect, Trust, Client Service, Collaboration, Accountability, and Community Commitment -guide everything we do. Join a team that values people, supports your growth, and is committed to making a difference every day.

Commercial Bank and Trust Company is an Equal Opportunity Employer - Vets/Disabled
Vacancy posted 1 day ago
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